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Get help with your Trend Micro Anitivirus for Mac

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After Trend did an auto renew they informed me I must update my OS from Sierra but...

If I update my OS several programs will stop workig auto renewal it says I must update OS from Sierra or Trend won't work. Also I had a 10 user

Question

70

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DCAManager taking >95% CPU and >40GB Memory

The responses to this topic are 2-4 years' old and the links don't work in the answers, so posting now. I've shut down and restarted b

 posted 

8 months ago

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Last response by 

katrin_tica 

6 months ago

Problem

206

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Performance Issue Fixes for Trend Micro Antivirus for Mac 2020

We have released the following fixes to address specific issues and enhance product performance for the latest Trend Micro Security version and its co

Article

453

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Closed

VPN via Microsoft Remote Desktop ist very slow with Trend Micro Antivirus for Mac on a macOS Catalina System

Hello! Trend Micro Antivirus for Mac 10.0.1686 on a macOS 10.15.3 System slows down VPN connection via Microsoft Remote Desktop 10.3.7. A task needs m

 posted 

8 months ago

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Last response by 

kim_de_guzman 

7 months ago

Problem

320

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Closed

Can't print: Print driver tries to open files like this: /private/var/spool/cups/tmp/........ but can't open them

My Brother printer isn't able to print an Adobe pdf from my iMac. The error message I get from the printer isStopped - Can't open "/pr

 posted 

8 months ago

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Last response by 

tm_pia 

8 months ago

Question

875

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Closed

Browsers are still S L O W!!!!!!!

After reading some of the solutions for slowed browsing after updating my Mac Book to Catalina I uninstalled the TrendMicro software and installed the

 posted 

10 months ago

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Last response by 

tm_lila 

8 months ago

Problem

524

6

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Mute Mode for AV on Mac OS X

Trend Micro Anti-Virus really needs to transfer the 'mute mode' functionality from the Windows AV client to Mac OS X. Even when you're

 posted 

9 months ago

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Last response by 

reine_roque 

9 months ago

Idea

29

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Closed

full disk access, why

I keep getting request to allow full disk access. I am using iMAC, and not sure the request is truly from TREND. The reason for my suspicion is the am

 posted 

9 months ago

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Last response by 

tm_pia 

9 months ago

Question

736

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Closed

Two OS on one computer

I have a MacBook Pro and operate Windows 10 on it via Paraelles Desktop. In the past i have purchased Trend micro for each OS.My question is do I need

 posted 

10 months ago

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Last response by 

tm_cha 

10 months ago

Question

24

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Microphone access logs

I just want to see what application activated my microphone at what time. I see the notification sometimes, and completely miss what could have cause

Idea

52

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