Mac Security

Mac Security

Get help with your Trend Micro Anitivirus for Mac

348

  • •••
(256)
S

Closed

OSX_Gen.HEUR01 found in Application PDF Expert

I have gotten this warning today ("OSX_Gen.HEUR01"), but I am not sure of this is to be taken seriously. The filenames linked to in the directory of PDF Expert are "fillip" and "autoupdate".Could someone advise if this is a false alarm...? Thanks!

Question

 • 

Answered

47

2

0

Closed

Full Disc access

I upgraded and downloaded TM and when I get to the place where it tells me to move the TM icon to Full Disc Access file, the icons will not move when I click on them. I have uninstalled, reinstalled just to make sure, but I still cannot move the files over after following the directions several time

Question

 • 

Answered

170

3

0

Closed

does trend micro update daily automaticly

does trend micro update automaticly

Question

 • 

Answered

104

1

Closed

Cant do updates for mac

I can never do update for mac as always says can't connect to the update server. Any help would be very much appreciated.

Problem

 • 

Resolved

40

1

0

Closed

Product Renewal

Why do I have to download software I already have on my Mac when I do a renewal?

Question

 • 

Answered

32

1

Closed

Camera is On

Every time I opened my Mac, I found a notification from TREND that told me that there is an app opened the camera. My question is how can I know what is this app?

Question

 • 

Answered

407

2

0

Accepted Solution

Closed

change licence number?

how to change license number on mac ?.

Question

 • 

Answered

43

1

0

Closed

Mal_VTool-1 appearing last couple of days on my iMac

hi over the last couple of days, trend is quarantining the threat i attempt to clean and receive the error 'unable to add your selections to the Scan Exception List (press ok) which doesn't tell me much it appears in my app support library google chrome profile (but can't copy the whole file stri

Question

 • 

Answered

36

1

0

Closed

My trend micro won't automatically update on my MacBook Pro. How do I get it to do this?

Trend Micro automatically updates on my apple iMac and apple iPhone, yet every time I open my MacBook, I have to automatically scan and update Trend Micro on it. Why and how can I get this to automatically update on my MacBook? It's very time consuming every time I open it to get something done. Man

Problem

 • 

Resolved

58

1

0

Closed

Full Disk Access required to protect your files

Trend is asking me "Full Disk Access required to protect your files", how do I do this?

Question

 • 

Answered

104

1

0

Need Help?

Ask the Community

Latest Topics

View More