Mac Security

Mac Security

Get help with your Trend Micro Anitivirus for Mac

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Unable to Quarantine

After a full scan, 2 threats were detected. Unable to quarantine. Have located the files (I think) but cannot delete them. I think they are private folders? Any help appreciated.

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Antivirus One "Quit Unexpectedly" and cannot Reopen Afterwards

Hello, I purchased Cleaner One Pro & Antivirus One from the app store for my 2023 MacBook Air. I was able to download and use the Cleaner One Pro without an issues and initially I was able to download the Antivirus One and open it. However, as soon as I start any scan (smart scan or quick scan)

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175

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Checkin on scan progress

I started a full scan and then closed the scan window when I clicked on "scan in the background." Is there a way to pull up the scan again?

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How to disable collecting "Junk Files" data when performing a scan?

Whenever I perform a custom scan on a file, which typically takes a second or two, I then have to wait an additional 15 seconds for the utility to gather information on how much disk space is consumed by "junk" so that it can try to upsell "Cleaner One Pro". I paid good money for Trend Micro Antivi

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Trend Micro Check for Safari is blocking videos on CNN, Patreon and HuffPost websites

For quite some time, videos at the top of most/all CNN website articles won't play when the Trend Micro Check extension for Safari is enabled. Clicking the ">" Play button results in a circling arrow that never stops.  Disabling the extension allows the videos to play.  My guess is Tre

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189

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Trend's daily pop-up regarding PUA threat - cannot quarantine?

Hello, I have been having Trend popping up with the 'threat' below for "PUA.MacOS.JAILBREAK.MANP" several times a day. I know what is a PUA and have searched through my applications in my Macbook for PUAs and cannot find any relevant ones. I've checked my browser (Chrome) for add-ons and there are n

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193

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Antivirus one Macbook

When attempting a full scan or quick scan the app quits unexpectedly. Macbook air sonoma 14.1.1

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86

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taking to long to open website

Not opening the following website at all and I know it works: dreamtreefamily.com

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What does Unable to quarantine mean

Scan showed several threats 'Unable to quarantine' on a backup disc. How to respond?

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19

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PUA.MacOS.Tuneupmac.PFH

My scan result says that the above Threat was detected and can not be deleted. What is the PUA.MacOS.Tuneupmac.PFH Threat and should I be worried?

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