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Mac Security

Get help with your Trend Micro Anitivirus for Mac

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unable to quarantine

What do I do when Trend Micro finds a threat on my Seagate backup disk and it tells me that it is "unable to quarantine?

 posted 

6 months ago

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Last response by 

2 months ago

Question

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So what does this mean ?

See pic supplied " Extension Software on your system loaded a system extension signed by "Trend Micro, Inc" which will be incompatible

 posted 

2 months ago

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Last response by 

2 months ago

Problem

36

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Closed

OSX_REFOGKEYLOGGER.MSGKD15

As per the other posts, i have a couple of looks for OSX_REFOGKEYLOGGER.MSGKD15, a couple of web pages are trying to tell me that it is malware which

Problem

98

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Trend Micro won't update on my MacBook

My Trend Mirco says it needs updating. So I click to update it, and it does it's thing however the red cross still wont disappear, says it needs

Problem

22

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OSX_REFOGKEYLOGGER.MSGKD15; "Unable to Quarantine"

Hi - Trend Micro is finding the following file on my Mac: OSX_REFOGKEYLOGGER.MSGKD15. But it also says: "Unable to Quarantine."​The location

 posted 

3 months ago

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Last response by 

3 months ago

Problem

55

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...signed by “Trend Micro, Inc.” which will be incompatible with a future version of macOS. Contact the developer for support.

i get this message on mac with latest system updates:Existing software on your system loaded a system extension signed by “Trend Micro, Inc.” which wi

 posted 

3 months ago

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Last response by 

3 months ago

Problem

54

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Apple told me in the last update, that Apple in Future Trend-micro will no longer endorse. What can I do?

Apple told me in the last update, that Apple will in the future no longer endorse Trend-micro. What can I do?

Problem

74

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Trend not scanning after update to Catalina 10.15.4

I have updated to Catalina 10.15.4. Got a message to say I had to give full disk access. Did this. Now Trend won't update. I can't manually

 posted 

3 months ago

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Last response by 

3 months ago

Problem

14

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Closed

Porn hub available under High filter strengh?!

Why in heavens name can my child access PORNHUB while your antivirus is set to HIGH?! I thought this system could be trusted, especially from such a h

Question

46

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Closed

Can't move icoreservice file into hard drive access area

During installation I am asked to move a specific file into the hard drive access (German: Festplattenvollzugriff).Unfortunatley the icoreservice file

 posted 

3 months ago

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Last response by 

3 months ago

Problem

11

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