Mac Security

Mac Security

Get help with your Trend Micro Anitivirus for Mac

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Unable to Download an Update

Selecting Update Now. Error Message - trend micro unable to download an update could not connect to the update server

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Will Trend Micro continue to work after I install macOS 10.15.6 update

I was told by apple that Trend Micro will not work after I install the update macOS 10.15.6. Is that true? I am holding up on installing the update so I really need this information.

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If I close Trend with the red circle in the upper left of the window, reopening it completely freezes the application on the splash screen

I have a 13 inch MacBook Pro 2019 model with an Intel i5 processor, 8 GB of RAM, and roughly 81 GB of free storage. I have Trend Micro Antivirus for Mac. To recreate the issue of Trend freezing after reopening it, here's how to recreate it:1) On Mac startup, Trend Micro Antivirus launches. It a

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TrendMIcro Antivirus running several processes on MacBook Catalina o/s

Hi,why TrendMicro is spinning 5 processes to run at once ? is that normal, expected ? Thank you

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Incompatibility Issue

I received a pop up message stating future Apple MacBook Pro Updates will not be supporting Trend Security...

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Wifi

I have an Apple laptop with trend micro premium security suite 2020. My issue is that there is no problem connecting to our home wifi and using internet search engines. I also use my laptop at school and I did not have a problem until this week. I am connecting to my school’s wifi but when I try t

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Incompatibility with Mac update

I recently updated my Macbook and renewed my antivirus subscription. When I tried installing the renewed version, I got a popup that said the version of antivirus software is incompatible with my updated Macbook. I was wondering if the software was going to be updated to be compatible anytime soon?

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Daily pop-up not accepting my password

Every morning I get a pop-up that says "Trend Micro Antivirus for Mac wants to make changes. Enter your password to allow this". It does not accept my password. I have even reset my password and it still won't accept it. This has been happening for months and I have just been cancelli

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Incompatibility issues

Just received a note on my Apple Air saying that Trend micro will not be compatible with future Apple operating systems. Please advise what action is being taken by Trend

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Apple Mac message re legacy system Extension

I am getting a message to say that my Trend Antivirus for Mac is out of date and will not be compatible with next up date by Apple. I am running the latest version of Mac opersting system and keep my Trend Antivirus up to date. I purchased my Trend AntiVirus in 2019 for multiple devices and multiple

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