Mac Security

Mac Security

Get help with your Trend Micro Anitivirus for Mac

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Accepted Solution

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Unable to Upgrade to Newest Version of Trend Micro for Mac - Serial Number Won't Work

Hello,I've just updated to Big Sur (iOS 11.0.1) on my Mac. Trend Micro informed me via a pop-up that I need to update to the latest version of the software to support the new OS. I uninstalled the old version (Trend Micro Antivirus 10.0.1686), reinstalled the new version (Trend Micro Antivirus

Problem

270

1

Closed

Deep Scan

Why doea it take up to a week to run a deep scan.

Question

33

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How do I determine what version of Trend is installed on my MacBook Air?

On a windiws PC it is easy, just click on the last update date, and a new UI opens and you can see the current version installed, but, on the Mac, do an update, it goes through the motions but doesn't show the version. any help would be good

Question

26

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Mac OS update & Trend Micro

Thanks,I'm getting pop-up messages that my current version of Trend Micro will not be compatible with the release of the new Mac OS system soon. I assume you will provide an update before the new OS is released. Please confirm.

Question

104

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mac renewal won't install

I just ordered and downloaded my MAC renewal. The licence key did not activate the next year

Problem

26

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"HPDeviceMonitoring.framework" will damage your computer.

Keep getting this message "HPDeviceMonitoring.framework" will damage your computer. Scan not picking it up but it won't go away.

Question

405

1

Accepted Solution

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HPDeviceMonitoring-framework

How can I eliminate this malware ?Thanks

Question

112

2

0

Closed

My Trend Micro Antivirus disconnected to WiFi

My Trend Micro Antivirus is not connected to my wifi each time I open Network connections and try to connect it just wont.

Question

40

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Closed

Slow internet speed

Why does Trend Micro slow down my internet. my download speed on a computer with out Trend Micro is download 150 Upload 112, with micro is download 56 upload 3. when i uninstall Trend Micro, my speed goes back to where it is supposed to be. Why is this?

Question

364

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TrendMicro AV for MacOS - padlock unlocked for Admin changes

I upgraded to TrendMicro AV for Mac 2021 yesterday. The version is 11.0.1869. I notice now that after a reboot of my Macbook, when i open TrendMicro AV, the padlock for Admin changes is constantly unlocked. I have to manually lock it. This was not an issue for prior version of TrendMicro AV for Mac.

Problem

29

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