Mac Security

Mac Security

Get help with your Trend Micro Anitivirus for Mac

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unable to quarantine

What do I do when Trend Micro finds a threat on my Seagate backup disk and it tells me that it is "unable to quarantine?

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So what does this mean ?

See pic supplied " Extension Software on your system loaded a system extension signed by "Trend Micro, Inc" which will be incompatible with a future version of macOS. Contact the developer for support.

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OSX_REFOGKEYLOGGER.MSGKD15

As per the other posts, i have a couple of looks for OSX_REFOGKEYLOGGER.MSGKD15, a couple of web pages are trying to tell me that it is malware which multiplies or something, i did seem to be getting "1 threat found", then it kept going up and reached 16. My Mac had slowed right down. I went to tra

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Trend Micro won't update on my MacBook

My Trend Mirco says it needs updating. So I click to update it, and it does it's thing however the red cross still wont disappear, says it needs to be updated again. I've tried uninstalling however it will not allow me to as it needs updating. Same thing happens when I attempt to do this..

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OSX_REFOGKEYLOGGER.MSGKD15; "Unable to Quarantine"

Hi - Trend Micro is finding the following file on my Mac: OSX_REFOGKEYLOGGER.MSGKD15. But it also says: "Unable to Quarantine."​The location is /System/Library/CoreServices/MRT.app/Contents/MacOS/MRT. It's found a nine instances of the file over the last few days. ​It appeared first

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...signed by “Trend Micro, Inc.” which will be incompatible with a future version of macOS. Contact the developer for support.

i get this message on mac with latest system updates:Existing software on your system loaded a system extension signed by “Trend Micro, Inc.” which will be incompatible with a future version of macOS. Contact the developer for support.

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Apple told me in the last update, that Apple in Future Trend-micro will no longer endorse. What can I do?

Apple told me in the last update, that Apple will in the future no longer endorse Trend-micro. What can I do?

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103

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Trend not scanning after update to Catalina 10.15.4

I have updated to Catalina 10.15.4. Got a message to say I had to give full disk access. Did this. Now Trend won't update. I can't manually do it either because the 'Update Now' button is greyed out.What do I do now?Thanks

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Porn hub available under High filter strengh?!

Why in heavens name can my child access PORNHUB while your antivirus is set to HIGH?! I thought this system could be trusted, especially from such a horrible website!

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Can't move icoreservice file into hard drive access area

During installation I am asked to move a specific file into the hard drive access (German: Festplattenvollzugriff).Unfortunatley the icoreservice file is not an exec file, therefore it is not accepted to be moved into that area.

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