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Mac Security
Get help with your Trend Micro Anitivirus for Mac
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Trend Micro won't update on my MacBook
My Trend Mirco says it needs updating. So I click to update it, and it does it's thing however the red cross still wont disappear, says it needs to be updated again. I've tried uninstalling however it will not allow me to as it needs updating. Same thing happens when I attempt to do this..
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OSX_REFOGKEYLOGGER.MSGKD15; "Unable to Quarantine"
Hi - Trend Micro is finding the following file on my Mac: OSX_REFOGKEYLOGGER.MSGKD15. But it also says: "Unable to Quarantine."The location is /System/Library/CoreServices/MRT.app/Contents/MacOS/MRT. It's found a nine instances of the file over the last few days. It appeared first
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...signed by “Trend Micro, Inc.” which will be incompatible with a future version of macOS. Contact the developer for support.
i get this message on mac with latest system updates:Existing software on your system loaded a system extension signed by “Trend Micro, Inc.” which will be incompatible with a future version of macOS. Contact the developer for support.
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Apple told me in the last update, that Apple in Future Trend-micro will no longer endorse. What can I do?
Apple told me in the last update, that Apple will in the future no longer endorse Trend-micro. What can I do?
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Trend not scanning after update to Catalina 10.15.4
I have updated to Catalina 10.15.4. Got a message to say I had to give full disk access. Did this. Now Trend won't update. I can't manually do it either because the 'Update Now' button is greyed out.What do I do now?Thanks
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Porn hub available under High filter strengh?!
Why in heavens name can my child access PORNHUB while your antivirus is set to HIGH?! I thought this system could be trusted, especially from such a horrible website!
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Can't move icoreservice file into hard drive access area
During installation I am asked to move a specific file into the hard drive access (German: Festplattenvollzugriff).Unfortunatley the icoreservice file is not an exec file, therefore it is not accepted to be moved into that area.
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renewing with same registration key which I bought last year if I haven't used it for 2 devices
Can I use the same registration key to renew, which I bought last year if I haven't used it for 2 devices?
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26
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"unable to quarantine"
What do you do when your scan results from the backup of your Apple Mac say you have a threat that Trend Macro Antivirus is unable to quarantine?? Has happened in the last 2 backups today.
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Scans show same # threats every time
For the past ~2 months, I get a Scan Completed window that shows 89 threats found. It's the same for every scan, so seems suspicious. All of the 89 threats show "Unable to Quarantine", in /Volumes/Backup Drive/Backups.backupdb/...Please advise.
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