Mac Security
Get help with your Trend Micro Anitivirus for Mac
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Incompatibility with Mac update
I recently updated my Macbook and renewed my antivirus subscription. When I tried installing the renewed version, I got a popup that said the version of antivirus software is incompatible with my updated Macbook. I was wondering if the software was going to be updated to be compatible anytime soon?
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Daily pop-up not accepting my password
Every morning I get a pop-up that says "Trend Micro Antivirus for Mac wants to make changes. Enter your password to allow this". It does not accept my password. I have even reset my password and it still won't accept it. This has been happening for months and I have just been cancelli
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Incompatibility issues
Just received a note on my Apple Air saying that Trend micro will not be compatible with future Apple operating systems. Please advise what action is being taken by Trend
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Apple Mac message re legacy system Extension
I am getting a message to say that my Trend Antivirus for Mac is out of date and will not be compatible with next up date by Apple. I am running the latest version of Mac opersting system and keep my Trend Antivirus up to date. I purchased my Trend AntiVirus in 2019 for multiple devices and multiple
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Latest Mac OS COMPATIBILITY with Trend
Latest MAC OS software are saying they are not compatible with Trend.
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Mac Heuristic Pattern? & Smart Scan Agent
Left my Mac in the sleep mode for the last day or so, and I open the Mac, see a screen apparantly from "Trend Micro Antivirus" with what I assume was an automatic update (not positive) stating two components were updated today 6-11-20. One shows something "Mac Heuristic Pattern"
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getting pop ups saying my Mac is infected
I have run a scan and it does not pickup that iam getting pop up about my computer is not protected and various other messages
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unable to quarantine
What do I do when Trend Micro finds a threat on my Seagate backup disk and it tells me that it is "unable to quarantine?
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So what does this mean ?
See pic supplied " Extension Software on your system loaded a system extension signed by "Trend Micro, Inc" which will be incompatible with a future version of macOS. Contact the developer for support.
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OSX_REFOGKEYLOGGER.MSGKD15
As per the other posts, i have a couple of looks for OSX_REFOGKEYLOGGER.MSGKD15, a couple of web pages are trying to tell me that it is malware which multiplies or something, i did seem to be getting "1 threat found", then it kept going up and reached 16. My Mac had slowed right down. I went to tra
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