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20 Points

Mon, Jun 15, 2020 1:16 AM

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Latest Mac OS COMPATIBILITY with Trend

Latest MAC OS software are saying they are not compatible with Trend.

Brand User
tm_kim

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682 Messages

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10.1K Points

2 years ago

Hi, andersonpurewater.


May I know your macOS version? Here's how you can check its version:

 

How to check Operating System version

 


For Trend Micro Antivirus for Mac's latest version, you can install Trend Micro Antivirus for Mac 2020 from the link below:

 

How to install Trend Micro Antivirus for Mac

 

If you are getting an error message, please send us a screenshot so we can check.


Hope this helps. Let us know if you need further assistance.


- Kim

Neophyte

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2 Messages

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30 Points

2 years ago

Hi Trend, I keep getting messages to notify Trend Virus re incompatibility of future MAC IOS updates...I have notified Trend but not had any response. My MacBook uses MacOS Catalina..Both Trend & MacBook set to auto update. Is there a problem in the system somewhere? Thanks, Jean

Brand User
tm_kim

Legend

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682 Messages

 • 

10.1K Points

Hi, dominycb.

 

May I know if this is the notice you received?

 

Image

 

If yes, this message appears because Antivirus for Mac will need to be updated to improve compatibility with the new Mac operating system when it is released in the Fall of 2020. Trend Micro will release a version of Antivirus for Mac that is compatible with the next version of macOS before it is released to ensure that you have continuous protection for your Mac.

 

You can know more about this from this link: 

 

Popup: Legacy System Extension (Antivirus for Mac)

 

In case this is not the message you are getting, please send us a screenshot so we can further check.

 

- Kim

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