Mac Security

Mac Security

Get help with your Trend Micro Anitivirus for Mac

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Latest Mac OS COMPATIBILITY with Trend

Latest MAC OS software are saying they are not compatible with Trend.

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Legacy system extensions for macOS

I keep receiving a macOS display message informing myself that a system extension with Trend micro, known as a legacy system extension, will not be compatible with future versions of macOS. Apple are said top be working with developers to help transition their software so it will be supported in the

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Mac Heuristic Pattern? & Smart Scan Agent

Left my Mac in the sleep mode for the last day or so, and I open the Mac, see a screen apparantly from "Trend Micro Antivirus" with what I assume was an automatic update (not positive) stating two components were updated today 6-11-20. One shows something "Mac Heuristic Pattern"

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getting pop ups saying my Mac is infected

I have run a scan and it does not pickup that iam getting pop up about my computer is not protected and various other messages

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unable to quarantine

What do I do when Trend Micro finds a threat on my Seagate backup disk and it tells me that it is "unable to quarantine?

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So what does this mean ?

See pic supplied " Extension Software on your system loaded a system extension signed by "Trend Micro, Inc" which will be incompatible with a future version of macOS. Contact the developer for support.

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OSX_REFOGKEYLOGGER.MSGKD15

As per the other posts, i have a couple of looks for OSX_REFOGKEYLOGGER.MSGKD15, a couple of web pages are trying to tell me that it is malware which multiplies or something, i did seem to be getting "1 threat found", then it kept going up and reached 16. My Mac had slowed right down. I went to tra

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Trend Micro won't update on my MacBook

My Trend Mirco says it needs updating. So I click to update it, and it does it's thing however the red cross still wont disappear, says it needs to be updated again. I've tried uninstalling however it will not allow me to as it needs updating. Same thing happens when I attempt to do this..

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OSX_REFOGKEYLOGGER.MSGKD15; "Unable to Quarantine"

Hi - Trend Micro is finding the following file on my Mac: OSX_REFOGKEYLOGGER.MSGKD15. But it also says: "Unable to Quarantine."​The location is /System/Library/CoreServices/MRT.app/Contents/MacOS/MRT. It's found a nine instances of the file over the last few days. ​It appeared first

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...signed by “Trend Micro, Inc.” which will be incompatible with a future version of macOS. Contact the developer for support.

i get this message on mac with latest system updates:Existing software on your system loaded a system extension signed by “Trend Micro, Inc.” which will be incompatible with a future version of macOS. Contact the developer for support.

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