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M
muzanab
250 Points
Neophyte

Neophyte

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10 Messages

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310 Points

Saturday, May 15th, 2021 9:16 AM

Closed

Resolved

tend micro toolbar in chrome

micro toolbar does not work in my chrome.

Problem

 • 

Updated 

3 years ago

149

1

0

Brand User
tm_rochelle

Trend Security Expert

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764 Messages

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13.6K Points

3 years ago

Hi, Muzanab 

 

May I know if you encountered any error messages? May I also know what is the version of your Google Chrome? Please try follow these steps to enable the toolbar from Google Chrome Extensions:

  1. Open Google Chrome.
  2. On the upper right corner of your Google Chrome browser, click the ⋮ button.
  3. Select More Tools, then click Extensions.
  4. Tick the Enable box beside the Trend Micro entry.
    You should now see the toolbar.

How to add the Trend Micro Toolbar to Google Chrome

 

Hope this helps. 

 

- TM_Rochelle

2

0

muzanab

Neophyte

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10 Messages

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310 Points

@rochellemae_bautista yes already did that, the issue of not working is still there

3 years ago

0

Brand User
tm_rochelle

Trend Security Expert

 • 

764 Messages

 • 

13.6K Points

Thank you for your response, muzanab

 

Please try to disable your other extensions and reinstall Google Chrome. After that, check if the issue still persists.

 

You can get the Trend Micro Toolbar for Google Chrome installer on the link below: 

 

How to add the Trend Micro Toolbar to Google Chrome

 

Let us know how it goes. Awaiting for your response.

 

- TM_Rochelle

3 years ago

0

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