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Anyone still alive on TM???

​This forum seems abandoned, either close it or come here to provide answers in a timely manner.​ ​Having unanswered posts for 1 week is not acceptable

Question

 • Desktop Protection

21

1

0

Please improve virus detection rate

Trend Micro needs to work on threat detection. Most of the threats when checked upon virustotal website are not flagged malicious by Trend Micro. Other major AVs hardly misses redline stealers etc. But Trend Micro needs to work on improving its detection rates. As a result of average lab tests it is

Idea

 • Desktop Protection

7

1

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MOBILE SECURITY 15.4.0 KEEPS CRASHING AND DRAINED BATTERY

Hi, i have been using trend micro cross devices for years just that on my among phone till recently i notice the apps keeps crashing and restart reload by utself nd drained my phone battery twice from before. phone model:samsung a71 android 13

Problem

 • Mobile Protection

2

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Temporary loss of Internet after I wake tablet

When I wake my tablet for use, both my VPN and WiFi display as connected, but no app can connect to the Internet. I turn off my VPN, then my tablet Wifi. I reconnect my WiFi, and then my VPN. Temporary issue resolved. Only happens when my VPN is on and I put my device to sleep. Happen with two tabl

Problem

 • Free Tools

3

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Trend Micro Password Manager

I recently noticed Trend Micro's Password sharing feature which is great to have. Appreciate the developers in this regard. But also improve certain areas of Password Manager for instance :- 1. Introduce edit option and save option for secure notes. This will save user from accidentally editing t

Praise

 • Desktop Protection

4

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still stuck on scanning now

still scanning for the past week Trend Micro has a bug, first starting got stuck and now this

Question

 • Desktop Protection

33

5

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is password protection fixed? march 2023

I see the issues with password protection, have the issues been fixed? is it a good idea to use it? is there a secondary option? thank you

Question

 • Desktop Protection

20

1

0

Mute Notification is Off Notifactions Keep Popping Up

The mute notification is off keeps popping up even though I'm using my computer usually and did not exit a fullscreen mode. Is there anything wrong with the application or is this an indication that my computer may be compromised?

Question

 • Desktop Protection

45

2

0

Need to restart my computer to connect to the internet when VPN is connected

When I start my computer and VPN is connected, I cannot connect to the internet. If I restart the computer, VPN disconnects and then I connect to the internet; I can then connect to VPN and it works. I have tried to disconnect from VPN at the end of a session however, it sometimes connects on start

Question

 • Home Network Protection

23

1

0

VPN connection

​When I turn on my VPN through web guard I lose my wifi connection, why is this?​ I have to delete the VPN to get my wifi back up and running

Question

 • Mobile Protection

49

2

0

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