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I need to shutdown the 'Trend Micro Solution Platform' service.

Since renewing I received an updated version.This version will not let me stop the 'Trend Micro Solution Platform' service or flag it for a manual sta

Problem

 • Desktop Protection

358

2

Fraud Buster

I too would like to turn off Fraud Buster. Since I activated it, I get more unwanted and not trusted emails. I don't see the benefit.

 posted 

2 days ago

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Last response by 

alyssa_alonzo 

8 hours ago

Problem

 • Desktop Protection

21

4

0

Got hacked on my iPad

On my iPad it say my subscription has expired and it was hacked . My Computer say it doesn’t expire until 2021. What’s going on do I have protection o

 posted 

16 hours ago

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Last response by 

reine_roque 

15 hours ago

Problem

 • Mobile Protection

9

1

0

cannot run full scan seems to stall at about 55% and cant get scan to continue

running full scan goes fine until about 50% then get message scan running slow followed directions for stopping scan and re-running but it has been al

 posted 

21 hours ago

 • 

Last response by 

reine_roque 

20 hours ago

Problem

 • Desktop Protection

9

1

0

SECOND DEVICE PROTECTION

The trend protection ceased on my second device for my wife. How do I fix this please?

 posted 

a day ago

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Last response by 

krizia_rosales 

a day ago

Question

 • Desktop Protection

19

1

Hi just got this message on my laptop:

About legacy system extensions Some system extensions will not be compatible with a future version of macOS. System extensions are a category of soft

 posted 

a day ago

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Last response by 

krizia_rosales 

a day ago

Question

 • Desktop Protection

10

1

0

Allowing permissions

You want me to allow permissions to get all features, but you provide me with no instructions on how to do this. Can you help a novice?

Question

 • Mobile Protection

21

2

0

All Microsoft Windows 10 updates remove my Trend Micro anti viru

All Microsoft Windows 10 updates remove my Trend Micro anti virus. Is it because Microsoft want me to only use their products? it is very frustrating

 posted 

2 days ago

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Last response by 

reine_roque 

2 days ago

Problem

 • Desktop Protection

32

1

0

VPN

I would like to know why the VPN menu function no longer works. Any problem with this menu?

 posted 

3 months ago

 • 

Last response by 

alyssa_alonzo 

2 days ago

Question

 • Mobile Protection

61

4

0

Accepted Solution

Closed

Client 11.0.1976 causing kernel panic unable to shutdown MacBook Air after upgrade to BigSur

Having recently upgraded to OS Big Sur and updated Tren Micro automatically, I discovered a problem shutting down my laptop.On each replicable shutdow

 posted 

2 days ago

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Last response by 

krizia_rosales 

2 days ago

Problem

 • Desktop Protection

8

1

0

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