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Trend Micro 17.7 - Unable to install Firefox toolbar

I updated my Trend Micro Maximum Security to version 17.7 yesterday and I have been unable to instass the Toolbar on Mozilla Firefox. I have no such problem with Microsoft Edge???I am getting the Toolbar Installer but even if I am able to open it takes me to a page with this message: Oops this page

Problem

 • Home Network Protection

469

13

no connection

pop up keeps saying no internet connection and my antivirus is disabled.

Question

 • Home Network Protection

5

1

0

Connect

Won't connect to USA NO TOPIC TO SELECT!

Problem

 • Free Tools

9

1

0

Privacyscanner

Hi allI live in Amsterdam in the EU, here we did not agree that Microsoft put in Edge as a browser when you install MS10 or 11. So you can uninstall Edge, i and a lot of people in the EU never liked the browsers of MS. So we use Firefox and Chrome.We uninstall Edge! We won the fight against MS! Now,

Idea

 • Desktop Protection

48

5

0

Green text showing trustworthy sites is gone

I always depended on seeing the which sites were safe to open when doing a search. Now those safe site, shown in green text is gone.  I depended on them to keep my computer safe and to stay away from untrustworthy sites.  Is this feature gone?  If it is still available, how do I

Problem

 • Home Network Protection

5

1

0

Renewal

Why isn’t my renewal showing up on my iPad I don’t know if I am still covered

Question

 • Mobile Protection

13

1

0

mouse cursor occasionally appears at random locations on the screen

about once every two days, the mouse cursor reappears at random locations on the screen, as if someone with remote access on a mobile phone is pressing on their remote view of my desktop to see if remote access is still working.i haven't enabled remote access of any kind, however i suspect i have ha

Problem

 • Desktop Protection

24

1

0

Website Blocked

After clicking ok on website blocker, the same message keeps coming up and interrupts what i am trying to do. How do I stop it? My next choice will be to uninstall Trend-micro.

Problem

 • Desktop Protection

38

3

My personal website was treated as a scam

Please remove danger mark of my personal website. My personal website is "https://www.yociknows.com/"

Question

 • Desktop Protection

74

4

newest update trend micro comes up in task bar on the left when I turn on my computer

With the latest update, Trend Micro comes up on the left side of my task bar, and I have to close it. Why is it doing this and how do I stop it from doing this?

Problem

 • Desktop Protection

44

7

0

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