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Trend Micro Wants to Update but Can't

Recently my Trend Micro Internet Security prompted me to update but it wont let me. I have scanned for viruses or malware and there isn't any, I am on a working internet connection and I don't have any other internet security software on my computer. When I press the button it will start to search f

Problem

 • Desktop Protection

4

0

0

cant play video in vault

HiI uploaded 2 x videos to my vault a week ago. Everything worked fine and was tested but now a week later I cannot access them with an error saying this continuously. Other videos and content are all fine.

Question

 • Desktop Protection

21

2

0

Malware

Get rid of malware

Question

 • Mobile Protection

8

1

0

Trend Micro 17.7 - Unable to install Firefox toolbar

I updated my Trend Micro Maximum Security to version 17.7 yesterday and I have been unable to instass the Toolbar on Mozilla Firefox. I have no such problem with Microsoft Edge???I am getting the Toolbar Installer but even if I am able to open it takes me to a page with this message: Oops this page

Problem

 • Home Network Protection

30

2

0

Ver. 5.0.1037 vpn proxy one pro certificate won't finish downloading

Ver. 5.0.1037 Vpn Proxy One Pro certificate won't finish downloading on my samsung note 20. It just goes grayed out and says downloading certificate until I back out of the act and restart it. I read in another post from 8 months ago that Vpn Proxy One is only for Mac. If this is true, why did it a

Question

 • Mobile Protection

9

1

0

Accepted Solution

I accidentally delete my Trend Micro

How can I put it back on my computer? I have the one user antivirus+

Problem

 • Desktop Protection

33

1

0

Unsecured wifi

Without any recent changes on my end, phone (Samsung S21 Ultra) or carrier (Sprint/T-mobile) or network(WPA/WPA2), I just started getting a TrendMicro message stating that I'm on an Unsecured wifi connection. Why?

Question

 • Mobile Protection

19

1

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full scan

tried to srart scan could start

Question

 • Desktop Protection

19

1

0

import passwords menu option now showing in Chrome or Edge

loaded Trend Micro password manager and activated account. then loaded extension in google chrome and edge. Read your site and i should see an option under "Get for Mobile" an line for import passwords.  This does not show and we just downloaded and payed for the Trend Micro.

Problem

 • Desktop Protection

17

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0

LATEST TREND MICRO MAX UPDATE v17.7

Hi people,Just wanted to give you my own experience on this update. I got an email from Trend Micro informing of this latest software, and the advice was "Uninstall your current program, 'see 3.' below. This I proceeded to do before opening the 'Installer'. This caused me a host of issues with an er

Problem

 • Desktop Protection

69

3

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