Latest Conversations

  • •••
(6380)
VPN default

VPN constantly defaults to USA or disconnects. It doesn't stay on the "recommended" area for me.

Problem

 • Free Tools

5

1

0

Safari hangs when Webguard is on iOS

So this has been going for for a while. At least a year spanning many versions of software. Using an iPhone XS - latest version of iOS (15.5) and trend micro mobile security 9.8.1062 - with webguard turned on, safari will hang on a search. Meaning you enter the search criteria in safari and the pro

Problem

 • Mobile Protection

18

2

0

up when setting permissions for samsung s22 ultra. It goes to accessibility. not permission.

up when setting permissions for samsung s22 ultra. It goes to accessibility. not permission. therefore can't turn on features 

Problem

 • Mobile Protection

21

1

0

Any way to scheddule TM to update imediately after boot?

I use my PC only 20-30 min every day; this is too short for TM to automatically update , so after 1 week I had no updates and I had to manually update.If I leave the PC ON for 2-4 hours TM updates, but would be nice to update immediately after boot.Any way I can create a task in Task Scheduler????

Question

 • Desktop Protection

36

2

Quarantine

Hello,If something is moved to Quarantine, if I want to restore it , will be restored but still will be displayed as "quarantined".After 6 months , you will not remember if the item in "Quarantine" was restored or not.The item restored should be marked as "restored" rather then continue to mark is a

Question

 • Desktop Protection

19

2

0

Accepted Solution

On startup taskbar icon won't go away

Hello,Usually after starting my computer the Trend icon appears for a moment on the taskbar and then disappears.For about a week now the taskbar icon won't go away. When I left click on it nothing appears on my desktop. I can right click the icon and close it but I'd rather not have to go through th

Problem

 • Desktop Protection

276

17

Some apps not able to connect

iPhone 7 software up to date latest version of TM the apps work if the phone it rebooted but soon stop connecting

Question

 • Mobile Protection

22

1

0

Install updates

Why my computer needs more than 1 hour to install the updates? Is it normal?

Problem

 • Desktop Protection

23

1

0

Apps not opening when Trend Micro running

I have a Samsung S21. Over about the last 4 weeks several apps fail to open when Trend Micro in installed (eg. BBC Sounds, Facebook, DuckDuckGo).If I Restart my S21 the apps work for a short time but later won't run properly.If I uninstall Trebd Micro the apps run OK.

Problem

 • Mobile Protection

20

1

0

Closed

Why would password manager say it's expired when my subscription doesn't expire for 2 more years

Starting 10-29-2021, I'm receiving a 'Renew now' message regarding Password Manager but my Trend Micro Maximum Security subscription is valid through 3/01/2023. Why am I receiving the error message?  How can I stop it?  Thanks.

Question

 • 

Answered

 • Home Network Protection

64

3

0

Need Help?

Ask the Community

Looking for business support? Join the Forum.

Pinned Posts

View More

Most Followed Conversations

View More