Mobile Security for iOS

Mobile Security for iOS

Get help with your Trend Micro Mobile Security (iOS)

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Two-Factor Authenticator

In Device Access Status account Two-Factor Authenticator has already been set up and Is ON in Password and Security. However, TrendMicro shows a red exclamation point, not a green check mark.  The status is Good, not the smiley face.

Question

47

3

0

issues with Nest app shutting down when TrendMicro is running on the iPhone

The Nest app is stopping to work after 20sec when the opened on a iPhone where the trend micro program is running. I set a 2nd phone same set up, but without the trend micro protection running, and the nest up runs fine. This is an issue that I have been asking TrendMicro support for for nearly 1 ye

Problem

22

1

0

Add iPhone 8 to my Trend Micro Maximum Security account

I received my uncle's iPhone 8 after his passing. I'm trying to add it to my existing Trend Micro Maximum Security account. I tried scanning the QR code. That sent me to a screen that had an icon in the center with concentric circles. The circles had little images in them. There is also an arrow in

Question

30

2

0

Email Junk

I have been getting email of a sexual nature of sometimes 50 a day and it is not even my email address

Problem

24

1

0

Adding another device

My issue is pretty basic: I don't see "Add another device" when I click on the Trend Micro System icon.  How do you add another device in this circumstance?

Question

46

1

0

Renewal date and download

Renewal date don’t show

Question

50

1

0

I am having a problem with the Trend VPN setting on my iPhone and iPad.

I am having a problem with the Trend VPN setting on my iPhone and iPad. The setting connects on demand and disconnects me from my home wi-fi and the Verizon network, therefore I have no internet connection. I shut off the connect on demand setting within the content sheild protection, uner setting

Problem

1.2K

14

Accepted Solution

Fraud buster

Fraud buster Doesn’t work with iMessages. It keeps telling me to activate SMS and Mobile Security which I have done multiple times and still does not scan any of my iMessages how can I fix it or give trend micro mobile a good rating

Problem

73

1

0

Renewal

Why isn’t my renewal showing up on my iPad I don’t know if I am still covered

Question

53

1

0

Problems using on iPhone.

I’ve a lot of problems using the software on my iPhone. Many websites took a long time to open on the browser (I mostly use Safari on my iPhone, and occasionally use Firefox and Edge). Some of the website took so long that I’ll just close the browser and start again.

Question

80

1

0

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