Mobile Security for iOS

Mobile Security for iOS

Get help with your Trend Micro Mobile Security (iOS)

322

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Accepted Solution

Closed

(VPNs) Proxy One vs. WebGuard vs. Wifi Protection

Hello. What are the differences between VPN Proxy One's VPN, Mobile Security's WebGuard VPN, and Wifi Protection's VPN?

 posted 

4 m ago

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Last response by 

rochellemae_bautista 

4 m ago

Question

100

1

Accepted Solution

Closed

Hacked since installed security

Since installing the mobile security software on my phone my FB, Instagram, google have all been hacked multiple times?

 posted 

4 m ago

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Last response by 

catherine_joy_dela_cruz 

4 m ago

Question

129

2

0

Can’t turn off Webguard notification.

I have set up the app and am using it happily but I can’t get rid of the webguard notification. Is there any way to get rid of the webguard notificati

 posted 

5 m ago

 • 

Last response by 

jan_dale_fortatiz 

4 m ago

Problem

 • 

Acknowledged

107

2

0

Renewal and activate via app

Why can’t I renew or activate recent purchases upgrade via app?

 posted 

4 m ago

 • 

Last response by 

kim_de_guzman 

4 m ago

Question

104

2

0

Closed

VPN connecting automatically when using celular data

How to avoid VPN connection (Web Guard option) when using celular data (no wi-fi)?

 posted 

4 m ago

 • 

Last response by 

katherine_turqueza 

4 m ago

Question

90

1

0

Accepted Solution

Closed

Nest server connection issue

I use Trend Micro Mobile security on all my devices. I recently added a Nest Hello video doorbell. After installing Nest app on an iphoneXR and se

 posted 

5 m ago

 • 

Last response by 

rochellemae_bautista 

5 m ago

Question

30

1

0

Websites and apps takes too long to load

Websites and apps takes too long to load or fails when webguard VPN is turned on. I had to turn off webguard to access the sites. Those are my valid w

 posted 

5 m ago

 • 

Last response by 

reine_roque 

5 m ago

Problem

 • 

Acknowledged

46

1

0

Closed

Logged out of fb. Unable to get 2FA code

Along with others I was logged out of fb. When I try to log back in I’m given something went wrong, try later? Cannot receive 2 factor code sent to my

 posted 

5 m ago

 • 

Last response by 

catherine_joy_dela_cruz 

5 m ago

Question

 • 

New

32

2

0

I'd like to remotely extend expired Trend Micro Mobile Security Personal Edition with existing Trend Micro Maximum Security licence

Dear Community, I have a problem - there no field "Enter Activation Code" in Device Detail in Lost Device Protection Page on Android device

 posted 

5 m ago

 • 

Last response by 

rochellemae_bautista 

5 m ago

Problem

 • 

Acknowledged

21

1

0

My mobile trend micro app

My mobile trend micro app is always asking to upgrade to premium. How that could be that i already bought a subscription for my 3 devices

 posted 

5 m ago

 • 

Last response by 

reine_roque 

5 m ago

Problem

 • 

Acknowledged

47

1

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