Mobile Security for iOS

Mobile Security for iOS

Get help with your Trend Micro Mobile Security (iOS)

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Webguard

Subscription renews on 4th October,  but app won’t let me turn on webguard

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Resolved

97

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SMS issue

when trying to send a picture when sending a SMS it fails

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Answered

27

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TrendMicro won’t activate in app

Paid my 24 mth subs 3 days ago, but app won’t activate. I chatted with TrendMicro 3 days ago but still hasn’t activated. My payment has been received by TrendMicro.

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Answered

147

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Trend micro won’t work on iPad

Why Trend micro won’t work on iPad  it just waste my money on it  so it not worth  to download on it it time to change it to other program or fix it now !!!!!!

Question

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Answered

45

2

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Connection my phone to my watch

Need help to connect my watch and laptop to my iphone

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Answered

35

1

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Nest and Ring app keep stopping when TrendMicro is activated on iPhone

This has been an issue for 1 year. I have been in contact with your costumer care that have not helped me at all. I proved to them that when I turn the VPN of, or run my Ring and Nest App on on a phone that does not have TrendMicro installed, there is no issue with either app shutting down wit

Problem

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Resolved

37

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Turn off VPN

My personal-private router is connected to VPN, and I want it off. This has been an impossible task.  VPN slows connection & sometimes I’m told there is no connection.

Question

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Answered

438

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Not receiving phone calls

My phone isn’t ringing but I have missed calls

Problem

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Resolved

30

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Unable to access account that is active

I purchased geek squad protection & trend micro subscription comes with that. I logged into my account & activated trend micro on my phone, causing my bank account to be overdrawn because I was charged a second time for it. I got it straightened out, only causing more issues of not being abl

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Answered

202

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How can I turn off VPN and have it stay off

In settings the VPN is on. I try to turn off, but it keeps coming back on.  When it slows my speed to the point a page won’t load, I don’t want it on.

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Answered

317

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