Mobile Security for iOS

Mobile Security for iOS

Get help with your Trend Micro Mobile Security (iOS)

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Webgaurd

When I turn web gaurd on on my iPhone 13. Latest updates installed.  My vic emergency app won’t load and I need that for fire danger area.  i have put www.vicemergency.com.au in the aloud web site list but it still won’t let alerts come through 

Problem

51

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Adding activation code

How do I add a new activation code to my account?

Question

57

1

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VPN

When I activate my VPN it blocks my ability to connect to internet on my iPhone. It started doing this 3 days ago prior to that no problems. It is not affecting my iPad. Anyone else with this issue?

Question

937

15

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Subscription payed

Have payed but will not log in and no security for last couple of days

Question

46

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VPN

Will not load with Vpn even this site, wi-fe checker blocks my personal wi-fy, trend micro needs serious, help It blocked It’s own sites

Problem

34

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iOS Mobile Security Web Guard blocks PayPal verification during online purchases

Whenever Web Guard is enabled, PayPal verification for online purchases does not work. I have to disable Web Guard to use PayPal online. It took me a long time to figure why this was happening. (Ꙩ᷇ ̰ꙩ︡) Phone: iPhone 14 Pro iOS: 17.2.1 (happened long before installing 17.2.1)

Problem

90

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App Subscription Renewal Made Through Apple Store Not Recognized

Hello, I am writing to report an issue with my app subscription renewal. I renewed my subscription through the Apple Store, but the app continues to display a message that the renewal was not made. I have already tried restoring my purchase by clicking on the link, but the issue still persists. I ev

Problem

54

1

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Blocking sites

Not able to open apps or log on to my credit card site with Trend running. It is also blocking my iPhone and iPad from connecting to chromecast. I have to shut off web guard to open apps or log on to sites.  This has been happening for the last few weeks.  

Problem

41

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Unable to log into legit sites

Unable to log into PayPal on my cell phone with trendmicro running. Can log in ok on my iPad on same network. also banking app doesn’t work on cell network. Is there a way to whitelist known sites?

Problem

205

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Trend not keeping up with Apple updates!

I have found that with the latest updates on the apple phones and iPads that whit my protection against scam emails and unsolicited emails are not being checked and are getting through! the settings wheel for trend will tell you to tick the messages TAB and then follow up on the next page with certa

Problem

89

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