Mobile Security for iOS

Mobile Security for iOS

Get help with your Trend Micro Mobile Security (iOS)

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Two-Factor Authenticator

In Device Access Status account Two-Factor Authenticator has already been set up and Is ON in Password and Security. However, TrendMicro shows a red exclamation point, not a green check mark.  The status is Good, not the smiley face.

Question

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Answered

76

4

0

Incompatibility of Max Security with Sony Imaging Edge

I’m due to renew Max Security, but first please advise whether you are any closer to having a solution to incompatibility with Sony Imaging Edge on iOS? I have latest of all software and apps, but still have to uninstall Mobile Security before I can transfer Sony photos wirelessly to my phone

Problem

19

1

0

Renewal

Why isn’t my renewal showing up on my iPad I don’t know if I am still covered

Question

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Answered

86

2

0

Spam Risk and Telemarketing calls

Why am I getting tons again Spam Risk and Telemarketing calls?

Question

24

1

0

Accepted Solution

Closed

Login problems on Facebook through mobile security trend.

Can’t log into Facebook through mobile security trend micro. Update is Facebook reply. Been going on a long time.

Question

54

2

Accepted Solution

Issue with VPN on iOS 15.

I have noticed there is a significant performance drop when using the VPN feature in Trend Micro. Websites load much slower than without VPN.  Is there a resolution to this issue or can I enable parental controls without VPN?

Question

117

3

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VPN

TrendMicro needs to fix the VPN, it’s causing a big problem and I’m tired of it

Problem

38

1

0

Accepted Solution

Parental Controls?? Where are they on iOS

Where are the Parental Controls on iOS Mobile?? I have had this on my Android, but now that I’ve switched I can’t find it. Where are the secret snap shot’s option’s for when someone tries to access my phone??

Problem

22

1

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issues with Nest app shutting down when TrendMicro is running on the iPhone

The Nest app is stopping to work after 20sec when the opened on a iPhone where the trend micro program is running. I set a 2nd phone same set up, but without the trend micro protection running, and the nest up runs fine. This is an issue that I have been asking TrendMicro support for for nearly 1 ye

Problem

37

1

0

Add iPhone 8 to my Trend Micro Maximum Security account

I received my uncle's iPhone 8 after his passing. I'm trying to add it to my existing Trend Micro Maximum Security account. I tried scanning the QR code. That sent me to a screen that had an icon in the center with concentric circles. The circles had little images in them. There is also an arrow in

Question

61

2

0

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