Mobile Security for iOS

Mobile Security for iOS

Get help with your Trend Micro Mobile Security (iOS)

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Safari hangs when Webguard is on iOS

So this has been going for for a while. At least a year spanning many versions of software. Using an iPhone XS - latest version of iOS (15.5) and trend micro mobile security 9.8.1062 - with webguard turned on, safari will hang on a search. Meaning you enter the search criteria in safari and the pro

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Protection

I have a sister in England can I use her

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29

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Web Guard blocks access to most websites

With web Guard on I cannot access some websites, when its turned off I can access websites but leaving it off I feel my phone is not protected. iPhone 13pro latest IOS version. I have uninstalled TM and reinstalled but still same problem.

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54

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Message to renew Premium Version

I keep getting messages to renew the Premium Version; I have automatic renewal for the standard package and am happy with that. How do I stop the annoying reminders?

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44

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iPhone PROBLEM!

I had this on my Android phone last, but now that I’ve got it on my iPhone it’s worse! Why can’t this take a secret snap picture if someone put’s in the wrong code??? Let alone it should also record voice for thirty seconds afterwards, and even record the finger print as well

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Unable to restore my purchase upon subscription renewal

Have renewed my subscription on the 6th of July, have received an order confirmation email with the serial no. The product has now expired and it is telling me to renew it. I have tried to restore the purchase but it does not work. Please advise.

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75

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Why wasn’t 2scam emails I received not detected by Trend Mobile Security

I received scam emails, 1 by a fake PayPal user another from another person but both related to the same situation. These were not detected by Trend Mobile Security and I was scaled for $2500

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48

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Disney+

The VPN does not work with services such as Disney+if I turn off VPN Disney+ works if I turn VPN on Disney+ does NOT work if I want to use services such as Disney does this mean I must turn everything off and risk exposure? please advise.

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28

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Sexually Graphic Texts and Websites

I keep getting pornographic texts with what appears to be "website addresses" included. I never open them, but I go to their "number" and block the caller. The other day I was on the internet on my Mac and a message popped up saying that 13 pornographic websites had been contacted. I thought it was

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Some apps not able to connect

iPhone 7 software up to date latest version of TM the apps work if the phone it rebooted but soon stop connecting

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