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Neophyte

Neophyte

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2 Messages

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150 Points

Thursday, April 25th, 2024 5:33 PM

Trend micro is not keeping up with iPhone updates and shut the phone down without telling us

Our iPhones turned into useless bricks after iPhone update this is happened before with computer on iOS I'm very sick and tired of them not letting us now that there's a problem with updates we are seeking other security that will keep up with Macintosh and tell us why nothing works

We spend hours on Tech Support not knowing that trend micro is a reason why we have to shut down our business to try to figure out why nothing works!!!!!!!!!!!!!

Brand User

Trend Security Expert

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140 Messages

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3.3K Points

3 months ago

Hi @georgedelaportilla, 

Welcome to Trend Micro Community!

We're currently experiencing an issue with mobile data internet access when Web Guard is enabled. You can find more details in our announcement here. In the meantime, please disable this feature while we await a fix.

If the problem persists and isn't related to this, please provide further details.

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