Mobile Security for iOS

Mobile Security for iOS

Get help with your Trend Micro Mobile Security (iOS)

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TrendMicro Mobile app

How do I enter new product code into the online app. Also notice VPN is not included.

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New credit card

How and I change to my New credit card

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42

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Wrong language?

My trend security is set to English - but when I open chat support it’s in a different language? ( Chinese or Japanese- I’m not familiar enough with either to differentiate) please don’t tell me I’m hacked - again

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Resolved

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Not tracking

Even though I keep the App open both on my iPad and iPhone the damned thing keeps telling me it has not tracked my activity for a week or so, so frustrated as I never close the app, I keep it going all the time, well put it this way it should be open all the time as I never close it and never swipe

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45

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Avast

Bonjour, Avast c'est installé sur mon PC sans mon autorisation comment puis je le désinstaller ? il bloque TREND MICRO. Merci

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How to finish installing

We have a subscription for 10 devices but my iPad doesn’t show up in our account and I don’t know how to finish installing properly

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64

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Trend Micro WiFi Protection

I recently acquired Trend Micro Mobile Security and have the activation code but can not use Trend Micro WiFi protection as it says it has expired.

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Resolved

67

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Webguard

Subscription renews on 4th October,  but app won’t let me turn on webguard

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99

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SMS issue

when trying to send a picture when sending a SMS it fails

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28

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TrendMicro won’t activate in app

Paid my 24 mth subs 3 days ago, but app won’t activate. I chatted with TrendMicro 3 days ago but still hasn’t activated. My payment has been received by TrendMicro.

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