Mobile Security for iOS

Mobile Security for iOS

Get help with your Trend Micro Mobile Security (iOS)

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Can’t turn off Webguard notification.

I have set up the app and am using it happily but I can’t get rid of the webguard notification. Is there any way to get rid of the webguard notification without setting up webguard?

Problem

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Acknowledged

176

2

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Closed

Renewal and activate via app

Why can’t I renew or activate recent purchases upgrade via app?

Question

127

2

0

Closed

VPN connecting automatically when using celular data

How to avoid VPN connection (Web Guard option) when using celular data (no wi-fi)?

Question

101

1

0

Accepted Solution

Closed

Nest server connection issue

I use Trend Micro Mobile security on all my devices. I recently added a Nest Hello video doorbell. After installing Nest app on an iphoneXR and setting it up, when using the Nest app I keep getting the error message " There is a problem connecting to the Nest server".Also, I can see th

Question

63

1

0

Closed

Websites and apps takes too long to load

Websites and apps takes too long to load or fails when webguard VPN is turned on. I had to turn off webguard to access the sites. Those are my valid websites/apps, not a link I had accidentally clicked on.

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Acknowledged

80

1

0

Closed

Logged out of fb. Unable to get 2FA code

Along with others I was logged out of fb. When I try to log back in I’m given something went wrong, try later? Cannot receive 2 factor code sent to my phone. Very annoying. Can anyone help?

Question

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New

35

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0

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I'd like to remotely extend expired Trend Micro Mobile Security Personal Edition with existing Trend Micro Maximum Security licence

Dear Community, I have a problem - there no field "Enter Activation Code" in Device Detail in Lost Device Protection Page on Android device. I see such a field on expires IOS device but on Android not. How can I do it remotely (I have no access to this phone and operator of this phone is

Problem

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Acknowledged

27

1

0

Closed

My mobile trend micro app

My mobile trend micro app is always asking to upgrade to premium. How that could be that i already bought a subscription for my 3 devices

Problem

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Acknowledged

59

1

Closed

My mobile phone app won’t update to premium

Since I up dated to premium my cell phone keeps saying I need to renew but I all ready have

Problem

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Acknowledged

53

2

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Tracking

Is there a scan where I can track who is hacking or using my internet data or searches like in Google? Because it seems like I don't search for 25 mcdonalds

Problem

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Acknowledged

43

3

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