![Neophyte Neophyte](https://sprcdn-assets.sprinklr.com/404/633b5ab1-f6eb-4762-a67d-b51764c4a4b3-2028205530/1Neophyte_p.png)
Neophyte
•
1 Message
•
100 Points
Wi-Fi vpn disconnects to lte
iPhone X keeps switching from vpn to lte constantly and never had problems before
Neophyte
•
1 Message
•
100 Points
iPhone X keeps switching from vpn to lte constantly and never had problems before
tm_joyce
Trend Security Expert
•
128 Messages
•
2.6K Points
8 months ago
Hi @icemanzr2,
I'm sorry to hear this.
May we know if you have encountered this issue when the Web Guard is enabled on your Trend Micro Mobile Security? If yes, we would like to get the following information:
1. iOS Version:
2. Trend Micro Mobile Security Version:
3. If you have another VPN app:
Thanks.
3
0
Rubicon_Guy
Neophyte
•
4 Messages
•
160 Points
8 months ago
Same issue for me also. It seems worse on the current iOS update. Big lag in both WiFi and cellular signals
1
tm_ace
Trend Security Expert
•
92 Messages
•
1.9K Points
7 months ago
Hi @Rubicon_Guy , @plumbguy1970
It appears that because of the recent iOS update, the incompatibility between VPN protocols that we're able to fix last time had returned.
Although we are still investigating, rest assured that we are doing our best to fix the issue ASAP.
We already have multiple cases running under beta versions so we can identify the real cause of the problem faster.
An application update will be released to fix this issue as soon as beta stage finishes.
0
0
pav2900
Neophyte
•
1 Message
•
70 Points
7 months ago
I just installed the anti virus today and having the issue with the VPN taking out wifi on my iphone 15 17.2 update . very annoying . is there a fix to stop this
1
0
metix73
Neophyte
•
5 Messages
•
170 Points
7 months ago
Nervt seit update wlan 💁♂️😞
0
0
chrisweeks23
Neophyte
•
1 Message
•
80 Points
7 months ago
Same issue but with iPhone 13 Pro Max. When will this be repaired? Extremely annoying
4
0