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Mobile Security for iOS
Get help with your Trend Micro Mobile Security (iOS)
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Pinterest not working when trend mobile is on
New phone. Last iPhone with trend mobile Pinterest did not work. This iponge it worked until I put trend mobile on it. Very frustrating.
Question
62
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Pinterest app does not work when webguard is enabled (works again when webguard disabled)
When i enable webguard from inside mobile security app, then the pinterest app is not showing any content. When i disable webguard, then pinterest app shows content again. device is ipad mini and iphone 14, latest ios (both devices same problem)
Problem
257
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TM VPN on iPad can slow or hang iPad
When TM VPN is activated on later model iPad, after a while the iPad surfing response slows to a crawl and then can even hang. To get working again requires reboot of iPad.I have found that if I disable the TM VPN, things work as expected, except now I am assuming I and missing some security because
Question
92
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How do I get rid of a pdf virus
Trend did a scan and found a pdf virus and I'm told to get rid of it. How do I do that as i have several pdf files. I don't which one to delete.
Problem
62
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Closed
The system blocks opening files from kaiser Permanente
Kaiser App displays reports and summaries but I can’t download them or print them. When I click to print it just open a blank page. How can I unblock them in your Trendmicro App?
Problem
79
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Internet security tech help
My app didn't show the notifications, Joms tried to help me fix it but a setting somewhere on my phone must keep the notifications from showing. I thought I found it and disconnected from support. Joms was very patient and provided exceptional service.
Praise
54
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Closed
Download my micro mobile app
I’ve activated my code but the App Store doesn’t let me download the actual micro mobile app.
Question
42
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Closed
Websites won’t open
I have several sites that I know are safe but wont open on my iPhone
Question
141
4
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AI symbol appearing in Trend Micro app
Why have you included an AI in the Trend Micro app.
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22
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