Mobile Security for iOS

Mobile Security for iOS

Get help with your Trend Micro Mobile Security (iOS)

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spreading renewal to other devices

The Home Use license program for U S Courts was renewed and I have been emailed a new serial number. I've updated my home computer but I can't get the renewal to spread to my iPad and 2 iPhones.  How do I do this?

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Facebook message feed not loading

For some reason my Facebook messages won’t let me scroll to the top to see the very first message in the chat. Help please!!

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33

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How many devices are covered

I have installed on iOS and activated the £24.99 annual subscription I logged in on iPad and got a message 'transfer subscription from another device?' Is this simply porting data or is it only allowing me to safeguard one device at a time?

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45

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Not working whilst using apple iCloud relay

Hello, i wanted to use the Webguard but unfortunately it deactivates the Apple iCloud Relay function, which hides the original ip-address. it would be really nice if it gets compatible with the apple private relay function. os: iOS 15.3.1 model: iPhone X Kind regards Soner

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Ovrr Rated

just installed now it says its out of date within a couple of hours, will not be kerping or suscribeing as a joke

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Resolved

37

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Lost Phone protection

Can I lock/wipe my phone from my lap top if I lose my phone.

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31

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Junk mail

I was informed at point of purchase by Spark NZ that this security system blocked unwanted junk mail. It does NOT. Provide a fix please.

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39

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Two-Factor Authenticator

In Device Access Status account Two-Factor Authenticator has already been set up and Is ON in Password and Security. However, TrendMicro shows a red exclamation point, not a green check mark.  The status is Good, not the smiley face.

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76

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Incompatibility of Max Security with Sony Imaging Edge

I’m due to renew Max Security, but first please advise whether you are any closer to having a solution to incompatibility with Sony Imaging Edge on iOS? I have latest of all software and apps, but still have to uninstall Mobile Security before I can transfer Sony photos wirelessly to my phone

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20

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Renewal

Why isn’t my renewal showing up on my iPad I don’t know if I am still covered

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91

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