Mobile Security for iOS

Mobile Security for iOS

Get help with your Trend Micro Mobile Security (iOS)

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(388)
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Pinterest app does not work when webguard is enabled (works again when webguard disabled)

When i enable webguard from inside mobile security app, then the pinterest app is not showing any content. When i disable webguard, then pinterest app shows content again. device is ipad mini and iphone 14, latest ios (both devices same problem)

Problem

242

3

0

Closed

TM VPN on iPad can slow or hang iPad

When TM VPN is activated on later model iPad, after a while the iPad surfing response slows to a crawl and then can even hang. To get working again requires reboot of iPad.I have found that if I disable the TM VPN, things work as expected, except now I am assuming I and missing some security because

Question

91

2

0

How do I get rid of a pdf virus

Trend did a scan and found a pdf virus and I'm told to get rid of it. How do I do that as i have several pdf files. I don't which one to delete.

Problem

57

1

0

Closed

The system blocks opening files from kaiser Permanente

Kaiser App displays reports and summaries but I can’t download them or print them. When I click to print it just open a blank page. How can I unblock them in your Trendmicro App?

Problem

74

1

0

Closed

Internet security tech help

My app didn't show the notifications, Joms tried to help me fix it but a setting somewhere on my phone must keep the notifications from showing. I thought I found it and disconnected from support. Joms was very patient and provided exceptional service.

Praise

54

1

0

Closed

AI

What is AI symbol under my WiFi

Question

141

3

Closed

Download my micro mobile app

I’ve activated my code but the App Store doesn’t let me download the actual micro mobile app.

Question

42

1

0

Closed

Websites won’t open

I have several sites that I know are safe but wont open on my iPhone

Question

137

4

Closed

AI symbol appearing in Trend Micro app

Why have you included an AI in the Trend Micro app.

Question

22

1

0

Closed

False averting

Was supposed to get a 3 month subscription with iPhone but doesn’t work

Problem

42

1

0

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