Neophyte
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9 Messages
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260 Points
Unable to log into legit sites
Unable to log into PayPal on my cell phone with trendmicro running. Can log in ok on my iPad on same network.
also banking app doesn’t work on cell network. Is there a way to whitelist known sites?
tm_joyce
Trend Security Expert
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128 Messages
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2.6K Points
7 months ago
Hi @mmzml69,
Welcome to Trend Micro Home User Community!
Thank you for reporting the issue. Can we ask for the following information:
We will wait for the info so we can replicate the issue on our end.
Regarding whitelisting a website, it is not recommendable as it can expose security risks, be time-consuming to maintain, restrict legitimate content access, require technical setup, hinder productivity, risk overblocking, and create a false sense of security. However, mobile security does have this feature, and if you wish to use it, you can access the 'Web Guard' option in the app.
8
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nikcunningham
Neophyte
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1 Message
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70 Points
7 months ago
I am also unable to access legitimate websites with security turned on but can access with security off without any issue
1
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mmzml69
Neophyte
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9 Messages
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260 Points
6 months ago
The other issue I am facing is not being able to hotspot off my phone to my laptop. It connects and within a minute disconnects. When I hotspot off another device without TM installed it works perfectly
7
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paulrdelaney
Neophyte
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1 Message
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70 Points
6 months ago
Many legit services keep getting blocked
1
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randalspolter
Neophyte
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2 Messages
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90 Points
6 months ago
I have to turn off Trend Micro to use the CNBC app.
3
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