I
Neophyte

Neophyte

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2 Messages

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120 Points

Sunday, March 3rd, 2024 7:26 AM

Fraud buster not working on iphone

I updated my phone to iphone from android. The fraud buster used to work very well on my old android but not working on my iphone.

Fraud buster only picks up international message and phone number not Australian phone number. 

Any tips how to make it work on iphone (imessage)??

Thanks 

Brand User

Trend Security Expert

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154 Messages

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3.1K Points

1 month ago

Hi @iakiko15,

Welcome to Trend Micro Home Users Community.

May we know the current version of your IOS and also please check the Trend Micro version that was installed on your device. To check if you have the latest version installed on your iPhone, kindly follow the steps on the article provided below:

How to upgrade Trend Micro Mobile Security on iPhone or iPad

Let me know how it goes.

 

Neophyte

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2 Messages

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120 Points

ios 17.3.1 yes, I just recently download trendmicro but not working. ...

Brand User

Trend Security Expert

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120 Messages

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2.5K Points

Hi @iakiko15​, 

Thank you for sharing your iOS version. Could you please specify the exact issue you're encountering? It might be related to your settings configuration setup. You can try following the steps and instructions provided in the link below, specifically focusing on setting up the fraudbuster feature. Make sure to complete the setup process thoroughly.

Things to fix after running a Trend Micro scan on iPhone or iPad

Please let us know how it goes.

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