Mac Security

Mac Security

Get help with your Trend Micro Anitivirus for Mac

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My activation code was in use already?

Should I cancel my subscription, I bought a subscription and it was in use by an android already, hacked?

Question

21

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Why is the machine not showing report in the Trend Micro Security Report?

We were advised by one of the chat support agents that it would take a month before the machine reports to the Trend Micro Security Report. It has been more than a month already since we uninstalled and reinstalled the Trend Micro agent.

Question

40

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How to push Apex Trend Micro security agent from intune portal on MAC devices

Hi, I have deployed security agent for Windows system but I am facing trouble while pushing agent on MAC OS.

Problem

16

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Cleaner One Pro for Mac 6.5.9 — April 2024 Update

Trend Micro Community! Mac users, get ready for the Cleaner One Pro 6.5.9 updates! Cleaner One Pro is your all-in-one Mac Clean Master, providing comprehensive disk cleaning and more.   It's fast, simple to navigate, and offers an intuitive user interface, ensuring a smooth experience. 

Announcements

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Trend Micro Antivirus One 3.10.3 for Mac — April 2024 Release

  Trend Micro Community!   Attention, Mac users! Prepare for the latest updates to Antivirus One Pro version 3.10.3! Antivirus One provides real-time antivirus monitoring, safeguarding your Mac against adware, ransomware, spyware, and various malware threats.     Antivirus One 3.

Announcements

352

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Cleaner One Pro and Trend Micro Cleaner Pro version 6.5.8 - March 2024 Update

  Trend Micro Community!   Mac users, get ready for the Cleaner One Pro and Trend Micro Cleaner Pro version 6.5.8 (5293) updates! Cleaner One Pro is your all-in-one Mac Clean Master, providing comprehensive disk cleaning and more. It's quick, easy to use, and features an intuitive user int

Announcements

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report on firefox browser only google search page rating icon show at under logo website can't hover see popup trend micro page rating.

report on firefox browser only google search page rating icon show at  under logo website can't hover see popup trend micro page rating.

Problem

19

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Closed

education licence

Bonjour, J'ai obtenu Trend micro par le biais de mon travail (éducation nationale en France) je suis professeur. Il est marqué qu'il est gratuit pour nous, j'ai donc renseigné mon mail professionnel et j'ai reçu les trois numéros de licence puisque nous avons accès à trois appareil avec notre offr

Question

29

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Closed

Unable to Quarantine

After a full scan, 2 threats were detected. Unable to quarantine. Have located the files (I think) but cannot delete them. I think they are private folders? Any help appreciated.

Question

85

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Closed

Antivirus One "Quit Unexpectedly" and cannot Reopen Afterwards

Hello, I purchased Cleaner One Pro & Antivirus One from the app store for my 2023 MacBook Air. I was able to download and use the Cleaner One Pro without an issues and initially I was able to download the Antivirus One and open it. However, as soon as I start any scan (smart scan or quick scan)

Question

141

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