E
Neophyte

Neophyte

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1 Message

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100 Points

Monday, May 20th, 2024 4:08 AM

My activation code was in use already?

Should I cancel my subscription, I bought a subscription and it was in use by an android already, hacked?

Brand User

Trend Security Expert

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8 Messages

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210 Points

2 months ago

Hi @erictsmi,

Welcome to the Trend Micro Community!

Sorry for any confusion. The Android device listed as MS20 on your subscription is just a placeholder, especially when your license is only for one device. You can easily transfer the subscription to your preferred device.

If you need any help, feel free to ask!

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