Mac Security

Hi. I have just updated my annual subscription to Premium Security 2021, and downloaded the "latest" version. The installer now tells me that there is a newer version running on my Mac, so installation will stop. Why have I been supplied with an older version, please?Paul BNZ

About legacy system extensions Some system extensions will not be compatible with a future version of macOS. System extensions are a category of software that works in the background to extend the functionality of your Mac. Some apps install kernel extensions, which are a kind of system extension t

I hace recently upgraded to OS Big Sur and also updated Trend Micro (11.0.1976), now I can't shut down my iMac.After every single try to shut down, the iMac restarts and I get the following message: "Your computer restarted because of a problem".Only if I shut down the Trend Micro Ant

Message on screen states pending incompatibility of Trend micro Legacy extension with Apple Operating system.

Having recently upgraded to OS Big Sur and updated Tren Micro automatically, I discovered a problem shutting down my laptop.On each replicable shutdown I would follow the normal shutdown procedure and after a lenthy period of a slow spinning segmented circle the screen would blank and I got the Appl

I upgraded to the latest version of Antivirus for Mac to work with Big Sur. While it worked for a couple of days, I've started receiving an error message: "Unable to continue. Restart.. If the problem persists, please contact Trend Micro for help". I went to the Help Center via t

I followed the instructions to upgrade to a version that supports Big Sur. Now it won't accept my serial number which begins with a T because it is a Best Buy purchase. I have repeatedly tried entering the password from my Trend Micro Account page to no avail. The Geek Squad was entirely u

I just want to see what application activated my microphone at what time. I see the notification sometimes, and completely miss what could have caused it. (most of the time it's just Slack alerts for me.)

I got an email from Trend to renew. I did. When I try to install I get "A newer version of Trend Micro Antivirus already protects this Mac, so the installer must stop.". How do I know if I am protected? When I tried to call support, I get a message to enable internet calling on my phone to

renewed my trend max subsrictipon on my PC - worked fine.mailed link to update my wife's macAir (High Sierra 10.13.6)when I run the installer I get this message:"You cannot install Trend Micro Antivirus on a version of MacOS older than Mojave 10.4 Theinstall will now close."I have tri