Mac Security

Mac Security

Get help with your Trend Micro Anitivirus for Mac

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Malware attack MacOS Catalina 2013 MacBook Pro

Trend Micro intalled, running and updated on 30th April 2020, April 1st TrendMicro alerted threat detected but was unable to clean. clickthrough to view file associated with threat to "MRT" which I understand is actually Malware Removal Tool component of MacOS. Malware also blocked Wifi a

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Malware detected OSX_REFOGKEYLOGGER.MSGKD15

Hello,Trend found and cleaned OSX_REFOGKEYLOGGER.MSGKD15 on my Mac on 1st May 2020, do you know this malware (is it a real one ?).How can i be sure that no file is infected (Hard drive and USB device) ?Thank you

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Legacy system extensions

Apple says existing software on my system loaded a system extension signed by Trend Micro which will be incompatible with a future version of macOS. They suggest I contact you for support.In 2019, Apple said it informed developers that macOS Catalina will be the last macOS to fully support legacy

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MacOS/Catalina/v10.15.4 -Slow/No Scans; Extensions not compatible

Auto scans haven't been functional for quite some time. Concerning that Trend isn't keeping up with basics... raises concerns about level of protection they provide for their expensive (and poorly suppported) service. Spending lots of time doing manual scans; think I'll spend time loo

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Trnd micro will not perform scan of mac

trend micro will not attend a scan of mac, please contact trend micro for help

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Apple OS

I received a message on my MAC that Third party lagacy software will not be supported by a future version of an OS.I'm assuming Trend Micro is third party software.Is TYrend Micro doing anything to resolve a future problem?Thanks

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68

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DCAManager taking >95% CPU and >40GB Memory

The responses to this topic are 2-4 years' old and the links don't work in the answers, so posting now. I've shut down and restarted but problem persists.

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Performance Issue Fixes for Trend Micro Antivirus for Mac 2020

We have released the following fixes to address specific issues and enhance product performance for the latest Trend Micro Security version and its compatibility with MAC Operating System. Before applying the fix below make sure to:   1. Check if Trend Micro Antivirus is running the latest ve

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VPN via Microsoft Remote Desktop ist very slow with Trend Micro Antivirus for Mac on a macOS Catalina System

Hello! Trend Micro Antivirus for Mac 10.0.1686 on a macOS 10.15.3 System slows down VPN connection via Microsoft Remote Desktop 10.3.7. A task needs more than 20 seconds. If I turn Trend Micro Antivirus off the System runs very smooth. I tried already to put Microsoft Remote Desktop into the Excepti

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Can't print: Print driver tries to open files like this: /private/var/spool/cups/tmp/........ but can't open them

My Brother printer isn't able to print an Adobe pdf from my iMac. The error message I get from the printer isStopped - Can't open "/private/var/spool/cups/tmp/06bcd5e2123b3" or another code at the end with the same /private/var/spool/cups/tmp/ address.I suspect it's because

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