P
Neophyte

Neophyte

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2 Messages

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42 Points

Monday, April 6th, 2020 11:33 PM

Closed

Trnd micro will not perform scan of mac

trend micro will not attend a scan of mac, please contact trend micro for help

Brand User

Legend

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682 Messages

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10.1K Points

4 years ago

Hi, philpap

 

Kindly try to install the latest version of Trend Micro Antivirus for Mac and check if the issue still persists.


Instructions will be on this link

 

Hope this helps. Let us know if you need further assistance.


- Kim 

2 Messages

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20 Points

4 years ago

Does this mean that the Trent virous protection from Trent does not protect me on my Mac Computer?

Brand User

 Superstar

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650 Messages

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8.5K Points

Hi, elly.ashe


Trend Micro Security has a real-time scanner that checks and protects your device. 

May I know if you are encountering any issues with your Trend Micro program? 

 


-Ann

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