Mac Security

Mac Security

Get help with your Trend Micro Anitivirus for Mac

397

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(296)

Closed

'Folder Shield'... files addes without permission

I keep getting this file appear in my 'Folder Shield'.../private/tmp/KSInstallAction.cMudzXOeK7/m . what is it????I remove it and it reappears a few days later

Problem

185

6

Closed

Keep getting "Trend Micro Antivirus has blocked these websites" notifications.

Today I am suddenly getting repeating notifications of the same website (or similar sites) being blocked. The pop-up says "Trend Micro Antivirus has blocked these websites" and keeps showing addresses with the same domain. I'm attaching a screen shot of the "Unsafe Websites Found" log. Here are my s

Problem

546

4

Closed

Unable to download an update (mac) - Proxy with Authentication

my Trand Micro Antivirus 2019 (mac) is not able to download any new updates.When manually started it shows the error: Unable to download an updateCould not connect to the update server. Check the network connection and try again.--This happens only when I'm using Mac in company network where Proxy w

Problem

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Resolved

81

3

Closed

Just received a scam microsoft email that threats to lock my computer unless I call 18332953539

why didnt trend micro alert me I ran a full scan after this showed and it did not find anything

Problem

51

1

Closed

Is there a way to stop the real time scans from blocking anything opened on iMac (Mojave) version of DivX Pro 10?

Running iMac with Mac OS Mojave (10.14.2) and trend real time scans keep blocking items when opening movies through DivX Player (DivX 10 Pro). I erased and re-installed DivX Player and now it works, but the real time scanner keeps popping up stating it has quarantined the .dmg file in downloads.&nb

Problem

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Resolved

22

1

Closed

Logs don't show scan results

Trend Micro should list in 'Logs' any scans it has run.

Idea

66

1

0

Closed

Newest Update won't load - Updates stopped

Since I updated to OS Mojave (10.14.2), I've been unable to 1) check for updates and 2) update to the most recent version. When I check for updates, I get a "Stopped Update" error message. When I click "learn more" I'm connected to my log page. In the past, I've been able to check for updates from t

Problem

31

1

Closed

Keep getting report, from Trend Micro Total Security 10 users, every day that OSX_Pirrit was detected and quarantine !

MacBook Pro 2017 with the latest MacOS and updates.Using Latest Version of Trend Micro Antivirus.It seems something is generating the OSX_Pirrit virus with different names on daily bases on my system and Trend Micro antivirus detects and quarantines the virus but can not detect the root cause of the

Problem

71

11

Closed

Trend for iMac wont scan ater installing.

Trend for iMac wont scan after installing on iMac Mojave. Tried reinstalling but still won't work please help.

Problem

29

5

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