3 Messages

 • 

142 Points

Wed, Feb 13, 2019 10:44 AM

Closed

Unable to download an update (mac) - Proxy with Authentication

my Trand Micro Antivirus 2019 (mac) is not able to download any new updates.

When manually started it shows the error: 

U
nable to download an update

Could not connect to the update server. Check the network connection and try again.

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This happens only when I'm using Mac in company network where Proxy with authentication is required.