1 Message


20 Points

Wednesday, May 20th, 2020 7:41 AM


Trend not scanning after update to Catalina 10.15.4

I have updated to Catalina 10.15.4. Got a message to say I had to give full disk access. Did this. Now Trend won't update. I can't manually do it either because the 'Update Now' button is greyed out.

What do I do now?


Brand User



650 Messages


8.5K Points

3 years ago

Hi, mccarthy


Welcome to the Trend Micro Home Users Community! 
Possible that your Trend Micro Security got corrupted after you upgrade your device to Mac Catalina. To troubleshoot this, can you please try to reinstall the Trend Micro on your device? Here are the links that you may follow,

How to uninstall Antivirus for Mac

How to install Antivirus for Mac



Hope this helps
- Ann 

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