C
Neophyte

Neophyte

 • 

1 Message

 • 

100 Points

Sat, Jul 10, 2021 9:55 PM

Closed

Resolved

My trend micro won't automatically update on my MacBook Pro. How do I get it to do this?

Trend Micro automatically updates on my apple iMac and apple iPhone, yet every time I open my MacBook, I have to automatically scan and update Trend Micro on it. Why and how can I get this to automatically update on my MacBook? It's very time consuming every time I open it to get something done. Many thanks, Corina

Brand User
tm_kim

Legend

 • 

682 Messages

 • 

10.1K Points

1 year ago

Hi, corina_douglas.

 

Can you check the version of Trend Micro Antivirus for Mac installed on your Macbook Pro? Here's how you can check:

 

1. Open Trend Micro.
2. From the Menu Bar, go to Trend Micro Antivirus > About Trend Micro Antivirus.

 

You can also try to restart Trend Micro's components then check if the issue still persists. Instructions will be on the link below:

 

How to turn ON/OFF Trend Micro Antivirus for Mac

 

Let us know how it goes. Send us a reply if you need further assistance.

 

- TM_Kim

Need Help?

Ask the Community
Loading...