1 Message


100 Points

Sat, Jul 10, 2021 9:55 PM



My trend micro won't automatically update on my MacBook Pro. How do I get it to do this?

Trend Micro automatically updates on my apple iMac and apple iPhone, yet every time I open my MacBook, I have to automatically scan and update Trend Micro on it. Why and how can I get this to automatically update on my MacBook? It's very time consuming every time I open it to get something done. Many thanks, Corina

Brand User



682 Messages


10.1K Points

1 year ago

Hi, corina_douglas.


Can you check the version of Trend Micro Antivirus for Mac installed on your Macbook Pro? Here's how you can check:


1. Open Trend Micro.
2. From the Menu Bar, go to Trend Micro Antivirus > About Trend Micro Antivirus.


You can also try to restart Trend Micro's components then check if the issue still persists. Instructions will be on the link below:


How to turn ON/OFF Trend Micro Antivirus for Mac


Let us know how it goes. Send us a reply if you need further assistance.


- TM_Kim

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