Neophyte
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3 Messages
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140 Points
Trend's daily pop-up regarding PUA threat - cannot quarantine?
Hello, I have been having Trend popping up with the 'threat' below for "PUA.MacOS.JAILBREAK.MANP" several times a day. I know what is a PUA and have searched through my applications in my Macbook for PUAs and cannot find any relevant ones. I've checked my browser (Chrome) for add-ons and there are none.
I have tried to manually delete that file associated with the PUA - it is the "MobileDeviceUpdater" (unix executable) in the MacOS sub-sub-sub folder. I have tried to delete this sub-sub-sub folder but cannot be deleted.
I have tried running command "rm (dropfile in here)" - also to no avail.
I read that this MobileDeviceUpdater is somehow related to iPhone OS update or something?
Any thoughts or help to remove this PUA threat that keeps popping up in Trend scan?
tm_prima
Trend Security Expert
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122 Messages
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2.5K Points
8 months ago
Hi @vaunce ,
Welcome to Trend Micro Home Users Community.
We understand that you've got this pop up. Thank you for providing the steps that you already done and considering steps in PUA.MacOS.Jailbreak.MANP.
Since you already identified the PUA on your device, possible that there are still remnants of the application the reason why it is still detected. It is much better to check the folders and sub folders on your mac to completely remove the remnants. You can also check the publisher name of the identified PUA because sometimes, the folders are named to their designated publisher names. You may refer to the file path given by Trend micro detection to locate the remaining files.
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vaunce
Neophyte
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3 Messages
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140 Points
7 months ago
Hi Everyone, ok so I tried different ways to resolve this "threat". Since it was linked to a 'mobiledeviceupdater' I connected my iphone and updated the software on my iphone, when the pop-up came up, asking to update. After doing this, the "threat" message no longer came up!
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