A
Neophyte

Neophyte

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1 Message

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100 Points

Saturday, December 24th, 2022 7:54 AM

Closed

Trend Micro not scanning after updating MAC to Ventura

My Mac hasn't been scanned since October 2022, I need to get it working again. The buttons for "update now" and "scan" don't work.

Brand User

Trend Security Expert

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766 Messages

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15.4K Points

1 year ago

Hi @andrenamoon,

Welcome to Trend Micro Home Users Community!

This usually happens if your Trend Micro program is not up-to-date. Can you please check if your Trend Micro is on its latest version? Here's how to check it: How to check if you have the latest version on Mac.

If you do not have the latest version, please install the latest version.
How to install Trend Micro Antivirus for Mac

I hope this helps.

- TM_Kath

Brand User

Trend Security Expert

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853 Messages

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34.3K Points

1 year ago

Happy holidays!

Thank you for posting your concern here in our community.  Have you tried the solution above? We'll be here if you need help.

This holiday season, every post, comment, and like will get the Trend Micro Holiday Badge 2022.  It will be added to your badges on your profile.

You just got your first Trend Micro badge! Cheers!

(edited)

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