Neophyte
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1 Message
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100 Points
Trend Micro not scanning after updating MAC to Ventura
My Mac hasn't been scanned since October 2022, I need to get it working again. The buttons for "update now" and "scan" don't work.
Neophyte
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1 Message
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100 Points
My Mac hasn't been scanned since October 2022, I need to get it working again. The buttons for "update now" and "scan" don't work.
tm_kath
Trend Security Expert
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766 Messages
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15.4K Points
2 years ago
Hi @andrenamoon,
Welcome to Trend Micro Home Users Community!
This usually happens if your Trend Micro program is not up-to-date. Can you please check if your Trend Micro is on its latest version? Here's how to check it: How to check if you have the latest version on Mac.
If you do not have the latest version, please install the latest version.
How to install Trend Micro Antivirus for Mac
I hope this helps.
- TM_Kath
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tm_kree
Trend Security Expert
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866 Messages
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34.9K Points
2 years ago
Happy holidays!
Thank you for posting your concern here in our community. Have you tried the solution above? We'll be here if you need help.
This holiday season, every post, comment, and like will get the Trend Micro Holiday Badge 2022. It will be added to your badges on your profile.
(edited)
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