
Mobile Security for iOS
Get help with your Trend Micro Mobile Security (iOS)
474
All
Question
Problem
Announcements
Article
Idea
Praise
- •••
Closed
Ipad internet wont work - works w iphone nd macbook. I bought 3 device of Maximum Security.
at ipad only, it says "weak internet" - I use one modem for all my ipad, iphone and macbook - all are programmed equally. pls respond asap.
Problem
37
1
Closed
I’d Stolen , IPhone Cloned , PC Hacked how do I gain control once they have it all?
I’d Stolen , IPhone Cloned , PC Hacked how do I gain control once they have it all?
Question
84
2
0
Closed
Mobile App Subscription
I have attempted to purchase a subscription for the mobile app, and it appears Apple charged me, but it will not recognize it. It wants me to buy again, and when I go to restore it, it gives a ”complete” message but nothing changes.
Problem
45
1
0
Closed
Mobile App takes forever to load
I’m trying to activate my purchased subscription on the mobile app. So far this has been impossible because I get this loading screen that never stops loading/seems to freeze the app. I have plenty of storage space abs my wi-fi connection is strong. Any ideas of why this is happening/what to do?
Problem
77
1
0
Closed
Why does it say my license is expiring?
I purchased this about 3 months ago and I keep getting prompted to renew and it says it’s expiring in 3 days? My license is for 2 years?
Question
180
2
0
Closed
VPN service
Does Trend Micro mobile security use Amazon AWS for VPN? I am using Fing network scanner and all of the device IP address have us-west-1.comp.My TP link router and Apple iPhone 11, Apple iPad as Android devices.
Question
98
1
0
Closed
transfer the license
How can I transfer the license from Android to iOS while I have bought it for 1 year?
Question
70
1
0
Closed
Not able to load application
This is consistconsistent problem not able to load application on none of my moble devises x2 iphones x1 ipad where are the techs
Problem
41
1
0
Closed
Got hacked on my iPad
On my iPad it say my subscription has expired and it was hacked . My Computer say it doesn’t expire until 2021. What’s going on do I have protection on my iPad or not?
Problem
80
1
0
Closed
VPN connecting
Quite often the VPN shows as connecting and never gets connected - almost everyday. I would have to disconnect the VPN, wait till it disconnects and then reconnect. Once in a while I would have to drop the WiFi connection and rejoin in order to get it working - once a month.
Problem
170
1
0