C
Neophyte

Neophyte

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1 Message

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100 Points

Mon, Jun 27, 2022 4:14 AM

Some apps not able to connect

iPhone 7 

software up to date

latest version of TM

the apps work if the phone it rebooted but soon stop connecting

Brand User
tm_kim

Legend

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682 Messages

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10.1K Points

Il y a 2 m

Hi, ceuers.

 

Welcome to Trend Micro Community!

 

Let us isolate the issue. Do the apps work well when the Trend Micro Mobile Security app isn't installed? If yes, try reinstalling the Mobile Security app and check again if the issue has been fixed. This is not our app's normal behavior.

 

- TM_Kim

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