Mobile Security for iOS

Mobile Security for iOS

Get help with your Trend Micro Mobile Security (iOS)

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Why did I get an expiration notice when I have auto renew enabled, and it isn’t due until next April?

I received a notice yesterday and today about my subscription expiring today. However, I have auto renew enabled. In addition to that, when I finally found the well hidden license statues page, it shows that my subscription is valid through next April - seven months from now. That is confusing, frus

Problem

161

2

0

Accepted Solution

Closed

Update app

On an Apple device under Settings>VPN, I cannot turn off the VPN when I want. It will continue to turn on when I try to temporarily turn it off. It is annoying an I have to delete the app when I need to use my work's VPN when using my device. Please fix.

Idea

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Replied

53

1

0

Closed

“Things to fix” suggestions

There are things that I do not want to turn on because I don’t like or need them. No matter how many times I choose that I don’t want to turn something on, the app continuously tells me something is wrong with my phone’s security and it’s very annoying.

Idea

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Replied

61

1

0

Closed

Subscription cancelation

How do I cancel my subscription

Question

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Answered

77

1

0

Closed

Notifications

I want to turn off notifications of portions I don’t want and will not use. And everytime I bypass/decline it keeps insisting.

Problem

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Resolved

64

3

0

Accepted Solution

Closed

(VPNs) Proxy One vs. WebGuard vs. Wifi Protection

Hello. What are the differences between VPN Proxy One's VPN, Mobile Security's WebGuard VPN, and Wifi Protection's VPN?

Question

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Answered

485

1

Accepted Solution

Closed

Hacked since installed security

Since installing the mobile security software on my phone my FB, Instagram, google have all been hacked multiple times?

Question

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Answered

297

2

0

Closed

Can’t turn off Webguard notification.

I have set up the app and am using it happily but I can’t get rid of the webguard notification. Is there any way to get rid of the webguard notification without setting up webguard?

Problem

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Resolved

242

2

0

Closed

Renewal and activate via app

Why can’t I renew or activate recent purchases upgrade via app?

Question

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Answered

163

2

0

Closed

VPN connecting automatically when using celular data

How to avoid VPN connection (Web Guard option) when using celular data (no wi-fi)?

Question

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Answered

121

1

0

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