T
Neophyte

Neophyte

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1 Message

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110 Points

Monday, October 10th, 2022 11:43 AM

Closed

Testing- for interference on mobile security

How can you turn mobile security off and then back on for testing and validation of interference to other mobile apps 

Brand User

Trend Security Expert

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866 Messages

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34.9K Points

2 years ago

Hi @tomcommons!

Good question!

What we do to fully isolate when we do troubleshooting is to uninstall the Trend Micro Mobile Security App, this will allow us to completely rule out that it's causing the issue. You can do the same with your testing and validation. Just make sure to install and activate it afterward.

Brand User

Trend Security Expert

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766 Messages

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15.4K Points

Thanks, @tm_kree​!!

- TM_Kath

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