A
Neophyte

Neophyte

 • 

1 Message

 • 

100 Points

Wednesday, November 16th, 2022 10:57 AM

Closed

activation error code# 401 in i phone 13 promax

​when i try to activate the app. in iPhone 13 promax i got error code #401​

Brand User
tm_kath

Veteran

 • 

762 Messages

 • 

15.1K Points

4 months ago

Hi @azharalabdulwahab,

Welcome to Trend Micro Home Users Community! 

Kindly try to use cellular/mobile data to activate the Mobile Security for iOS.
  1. Change your network to Cellular Data.
  2. Open Mobile Security then try signing in.

If you still encounter an issue, please try to reinstall Mobile Security.


- TM_Kath

(edited)

Need Help?

Ask the Community
Loading...