A
Neophyte

Neophyte

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1 Message

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100 Points

Wed, Nov 16, 2022 10:57 AM

activation error code# 401 in i phone 13 promax

when i try to activate the app. in iPhone 13 promax i got error code #401

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tm_kath

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731 Messages

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13.1K Points

14 days ago

Hi @azharalabdulwahab,

Welcome to Trend Micro Home Users Community! 

Kindly try to use cellular/mobile data to activate the Mobile Security for iOS.
  1. Change your network to Cellular Data.
  2. Open Mobile Security then try signing in.

If you still encounter an issue, please try to reinstall Mobile Security.


- TM_Kath

(edited)

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