Renewal

Hi, macauchi

 

Please try to follow the steps provided below and check if the issue still the persists:

1. On your iPhone or iPad, open the Mobile Security app.
2. Scroll down then select Settings,
3. Tap Trend Micro account then tap Account Control 
4. Tap Sign-out 
5. Once done, try to sign-in the account that has an active Mobile Security subscription

Let us know how it goes.

- TM_Rochelle