My IPhone 8 is locked from the internet, trend has blocked the connection to it.
I have trend on my iPhone and six days ago it decided to stop my phone from having access to the internet, which means I have no connection for my e mails or any internet use at all, I cannot even send a email to trend asking for help.
I also have trend on my laptop that runs windows 10 and it takes so long to load, but, in the last few weeks I have had that much trouble with it locking up with trend and other programs. I have had the program trend for around 15 years or so and until the last 4 months or so I’ve had no end of trouble with it. Maybe I should I say I have found it to be the root of most of my problems. I would like to know where I go for some help from someone who has a idea of what is going on.
1 year ago
May I know what is the version of Trend Micro program installed on your device? Did you also get the any error messages? We would appreciate it if you can send us a screenshot so we can check. You may also try to follow these steps below on your computer:
On your iPhone, you may try to uninstall Trend Micro to check if it's causing the issue why you can't connect to the internet.