PC Security

PC Security

Get help with Trend Micro Security for Windows PC version: Premium Security, Maximum Security, Internet Security and Antivirus plus Security

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Can't install after recent reset

I recently had a to reset my pc back to factory because my son had downloaded a bunch of stuff that screwed my pc up. After reset Trend Micro will not install. It goes through the whole process likes it is installing but when it gets to 99% it says it cannot be installed. I. have removed any conflic

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Mute Mode always on therefore blocking updates

Hi, Trend Micro tells me that there is an important update available and to press update to disable mute mode and update, however it then takes me to check for updates and tells me to check for updates disable mute mode. So, I go into Device > Mute Mode > Configure and the switch is turned off

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"Pay Guard" pop up keeps returning even after I uncheck marked it and click on it to never show it again

The Trend Micro "pay guard" pop up keeps coming back even after I uncheck marked it in the pop up (and also note to never show it again) on pretty much any site like Amazon, Walmart, Best Buy, etc. I have gone to the pay guard configuration under privacy settings and ensured that it is uncheckmarke

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Pause protection to update Quicken

I need to pause protection to make a specific update. I thought there was an easy way to do this.  Any assistance would be appreciated.

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problems with anti cheat

recentley most games wont start with trendmicro enabled. rogue company. battlefield. i have to totally shutdown trendmicro to use them. any sugestions?

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It's Game Time: Jumbled!

  Howdy, TM Community Peeps!   How many words did you find from our Word Search challenge last month? Eight words? A perfect ten? This July, we have another word puzzle that you will surely enjoy! Find out more about Trend Micro Password Manager and how its features can improve y

Announcements

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VPN

Do I need to download something to set up a VPN or is it embedded in the Maximum Security program?

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Instagram Scams

    Instagram is one of the best social networking sites ever. We post our pet's cute photos, our weekend getaway with friends, and even our businesses. It's a great way to express our creativity and individuality.     Imagine what will happen if cybercriminals gain access to our

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How do I stop getting notifications from Trend Micro on Windows 10?

I have checked my settings of notifications on my system and TrendMicro isn't on the enabled list. They are coming up the same as other notifications, they create an open window at the bottom of my screen (like alongside Word, Mozilla, etc). They pop up when I'm in the middle of typing and they stop

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send samples

Good Morning. Where can I find a link to submit samples not detected by Trend subscriptions? Soon I will test the program on the security forum, I would like to know how I can send

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