PC Security

PC Security

Get help with Trend Micro Security for Windows PC version: Premium Security, Maximum Security, Internet Security and Antivirus plus Security

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Trend Micro Toolbar Update — July 2023 Version

Trend Micro Security has launched a new build that offers enhanced protection for the following Trend Micro products.   To ensure that you make the most out of this Trend Micro Security update, please take a moment to read through the following release notes, which highlight the key improvem

Announcements

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Deep Security Agent: Driver offline/Not Installed

Hi All, I'm having an issue with some of the computers which is showing multiple errors in DSM. Errors are "Anti-Malware Engine Offline", "Anti-Malware Windows Platform Update Failed", "Pattern Update on Agents/Appliances Failed". In the agent it shows "Driver offline/Not Installed"

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Living with Artificial Intelligence (AI)

  AI in Everyday Life     Life itself is challenging enough! We all strive to do our best and plan ahead to ensure fruitful days. Fortunately, Artificial Intelligence (AI) is now part of our lives. AI grants computer programs the ability to think and learn independently, making our li

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Do you know which devices are connected to your network?

  Has your internet speed been slowing down recently? Are there possibly other devices connected to your network, or could it be a sign of hacking?     Should you keep all these devices connected, or should you disconnect them?     Join the discussion! Let's dive into this t

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Protection Disabled Message is annoyingly unstoppable!!!!

Why do I keep getting a 'Protection Disabled' error popping up at least once a week? The only way we've been able to resolve it is to reload TrendMicro. It's frustrating and really making us look around at other options!

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TrendMicro uninstallation issues

When I try to uninstall the antivirus TrendMicro asks a password, but after I enter it I receive a popup that orders me to re-enter the password. I know that the password is correct, because if I write the same password to access some advanced settings, the system works fine. To bypass the passw

Problem

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Not able to access AOL mail

I am able to log onto AOL using my account name and my password, but when I select the mail option AOL it says that it is waiting for a response from “web-oao.ssp.yahoo.com” please help

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Official Response

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Email defender cannot work.

I keep getting the same error message as the previous posters have stated. I just purchased a laptop with windows 11 and started using the free outlook email program. This is disappointing. Please advise. Thanks!

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"Email Defender cannot work" — Are you getting this error message?

  Multiple Trend Micro users are experiencing issues with Email Defender being greyed out. They're getting the error message "Email Defender cannot work." when accessing Outlook.com. This is caused by the changes in the keyname for Outlook Webmail.     Are you also experiencing the s

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Why delete your temporary files?

Have you ever wondered why it's recommended to clear temporary files regularly? Can deleting temporary files benefit your online experience? Join the discussion! Let's dive into this topic together!

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