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Neophyte
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7 Messages
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240 Points
Email Defender Pop-ups
The Email Defender pop-ups are relentless. I have tried turning Mute Mode on, even though it says it's only for 24 hours. I have clicked "Do not show this again" repeatedly - and I still get the pop-ups. How do I stop it??
tm_chris
Trend Security Expert
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131 Messages
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2.7K Points
1 year ago
Hi @emailstephen,
For us to further isolate the issue, we would appreciate if you can provide the following information:
1. Trend Micro Program Version:
How to check Trend Micro program version on Windows | Trend Micro Help Center
2. Version of Trend Micro Extension(Make sure that it is up-to-date):
How to update Trend Micro Toolbars and Extensions | Trend Micro Help Center
3. Browser Version:
4. Screenshot of the Issue:
(edited)
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bradcourt1
Neophyte
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2 Messages
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90 Points
7 months ago
I have the same issue with the email defender pop-up when using yahoo email and it is beyond annoying spam marketing. I've turned on temporary non-critical pop-ups within Trend Micro. Please advise an actual fix. I'm considering uninstalling trend micro altogether and going to another vendor.
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