Mobile Security for Android

Mobile Security for Android

Get help with your Trend Micro Mobile Security (Android)

1K

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(677)
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Can't Remove Old Device From Trend Micro

Hi, I want to remove Trend Micro from an old phone so that I can use it on my new phone but despite Trend Micro saying to click the "x" in next to the device in order to remove it, there is no "x". I've looked online and can't seem to find anyone with a similar issue and every solution to removing a

Problem

254

1

Closed

I have problem setting up Trend Micro Mobile Security

Trend Micro Mobile Security was turned on in the Accessibility setting during feature setup but it keeps reverting to the Off position.

Problem

54

1

0

Closed

Pinned

Trend Micro Mobile Security version 15.6.0.4950 now available!

  We are thrilled to announce the release of TMMS version 15.6.0.4950, now available for download on the Google Play Store. To ensure you make the most of this update, please take a moment to read through the following release notes highlighting the key improvements:     1. Fake Clean

Announcements

317

8

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GUI Improvement

It seems a year later and the suggestion is ignored. I like seeing the icon letting me know my protection is in place. The location of the 'man' icon STILL SUCKS. It confounds me that TM is not taking the feedback to move it to the top right bar. I have altered the accessibility settings but talk ab

Idea

38

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Web guard

Web guard is always closing by itself. A warning appears than i have to activate it from allowings. İs it normal?

Problem

43

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The report is NOT working

When you ask for a security "report" for a given period, nothing comes up. Spins endlessly and says "wait" ... 🤷🏻‍♂️.

Problem

45

2

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This feature has been turned off because it slows down your phone

​Error Message: ​​"This feature has been turned off because it slows down your phone"​ ​ ​ ​Why is this happening?​ ​You may get the error when ​​turning ON Web Guard​​ or other ​​Trend Micro Mobile

Problem

2.1K

0

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App freeze will no longer close apps

When I run System Tuner and do App Freeze after Optimizing, it comes back with no improvement and all the apps I selected to close are all still open. Issue occurs if I try and close one or multiple apps. Running software on Samsung Galaxy S9 device Trend Micro 11.0.1.2249

Problem

212

6

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Vpn

A trendmicro devia ter vpn ilimitada para subscritores. Não ter que pagar a parte. 

Question

35

1

Accepted Solution

Official Solution

Closed

This feature has been turned off because it slows down your phone

I got a new phone, and set up trend micro security. I am not able to give permission for web guard, and have turned off the battery saver, so I am not receiving the full security

Problem

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19.5K

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