1 Message


100 Points

Wednesday, July 12th, 2023 4:42 PM


I have problem setting up Trend Micro Mobile Security

Trend Micro Mobile Security was turned on in the Accessibility setting during feature setup but it keeps reverting to the Off position. 

Brand User

Trend Security Expert


76 Messages


1.7K Points

11 months ago

Hi @hs_seow,

Welcome to the Trend Micro Home Users Community.

It's possible that the Trend Micro accessibility shortcut on your device is enabled, which is why the accessibility setting for Trend Micro Mobile Security keeps reverting to the off position.

You may use this link to change the settings of the Trend Micro Mobile Security Accessibility icon.

Hope this helps.

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