Mobile Security for Android

Mobile Security for Android

Get help with your Trend Micro Mobile Security (Android)

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Need authority

Web buster and fraud buster access denied.

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Resolved

17

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Lock apps after closing them

Hi, I am trialing the Trend micro Mobile app as a potential replacement of my current solution and I think it would be a good feature to have the option to lock apps right after they have been closed/have lost focus. It sometimes might be a hassle but in general helps a lot when other people are

Idea

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Replied

19

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up when setting permissions for samsung s22 ultra. It goes to accessibility. not permission.

up when setting permissions for samsung s22 ultra. It goes to accessibility. not permission. therefore can't turn on features 

Problem

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Resolved

113

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Apps not opening when Trend Micro running

I have a Samsung S21. Over about the last 4 weeks several apps fail to open when Trend Micro in installed (eg. BBC Sounds, Facebook, DuckDuckGo).If I Restart my S21 the apps work for a short time but later won't run properly.If I uninstall Trebd Micro the apps run OK.

Problem

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Resolved

36

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Verificação agendada

Não ah verificação agendada no android

Question

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Answered

18

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Tengo problemas con protección web y pagos móviles

Problemas con protección web y pagos móviles se desactiva no logro activarlo cuando logro activarlo a los 5 minutos se sesactiva

Problem

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Resolved

18

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Web guard VPN affecting WhatsApp

With Web guard VPN turns on, unable to see the video, the screen is black colour and the other party seeing me in black colour while making WhatsApp video call, able to hear and communicate by audio during video call. Once web guard turns off, the video call resume normally.

Question

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Answered

40

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Samsung galaxy note 9 doesn't connect

I have a Samsung Galaxy note 9, when I try to connect the vpn it says download certificate and it won't do anything else.

Question

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26

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Publicidad en programa

Compré está licencia hace tiempo y resulta que ahora cada vez que escanea aparece publicidad lo cual no me parece ya que pague por la suscripción de anual quisiera que me puedan solucionar este inconveniente de lo contrario necesito la devolución de mi dinero no quiero que me aparezca publicidad.

Problem

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Resolved

10

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Phone shuts down every night

Since ugdating my TM subscription my Samsung S8 totally shuts down overnight. In the morning it says it's "encrypted for my protection" and I have to restart it.

Question

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Answered

15

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