![Neophyte Neophyte](https://sprcdn-assets.sprinklr.com/404/633b5ab1-f6eb-4762-a67d-b51764c4a4b3-2028205530/1Neophyte_p.png)
Neophyte
•
7 Messages
•
220 Points
Energy saving mode cannot be turned off
I want to run the app permanently in the background. No matter how many times I turn off power saving mode, it always turns back on. Is the problem known?
Neophyte
•
7 Messages
•
220 Points
I want to run the app permanently in the background. No matter how many times I turn off power saving mode, it always turns back on. Is the problem known?
tm_helen
Trend Security Expert
•
140 Messages
•
3.3K Points
7 months ago
Hi @stefanhammelmann,
Welcome to the Trend Micro Community!
May we ask for more details about your concern.
OS version:
Phone brand and model:
Trend Micro Mobile Security version:
Settings for power saving mode:
Super power saving mode status and apps exempted:
A screenshot of the problem will also be helpful.
Thank you.
13
0