Mobile Security for Android

Mobile Security for Android

Get help with your Trend Micro Mobile Security (Android)

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Ver. 5.0.1037 vpn proxy one pro certificate won't finish downloading

Ver. 5.0.1037 Vpn Proxy One Pro certificate won't finish downloading on my samsung note 20. It just goes grayed out and says downloading certificate until I back out of the act and restart it. I read in another post from 8 months ago that Vpn Proxy One is only for Mac. If this is true, why did it a

Question

19

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Unsecured wifi

Without any recent changes on my end, phone (Samsung S21 Ultra) or carrier (Sprint/T-mobile) or network(WPA/WPA2), I just started getting a TrendMicro message stating that I'm on an Unsecured wifi connection. Why?

Question

50

1

0

protection de tablette

bonjour, puis-je protéger une tablette samsung A52, avec ce logiciel ?

Question

14

0

0

Banking Scam/Fraud Message

I received a text message claiming to be from my bank provider telling me my account was suspended and to click a link. The mobile protection software did not detect the message as a scam. I have the setting set on high for this reason and due to the on going malmare messages everyone is receiving

Problem

62

3

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Lost Device Proection portal on PC doesn't work!

I have the Lost Device Protection turned ON in my Mobile Security app on my Android. But when I go to the Lost Device Protection portal on my laptop, it doesn't work. https://mobilesecurity.trendmicro.com/ After signing in it says, "No Location Detected / Click Locate to locate the device."

Problem

27

3

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Chat Support does not work

After sharing a text message I received all I can do is click on "I have a Trend Micro problem" and it doesn't let me enter anything else. The suspect text message was: This is tr the VR package: https://baskion.com/dvmryv.php?ilg5uohw3 | 6gh4f. Please do not download the APK because that is what I

Problem

51

2

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How can I give Trend Mobile Security all permissions needed to protect financial accounts?

It keeps asking me to allow the app to draw over all other apps, how can I resolve this?

Problem

37

1

0

Closed

Web guard turns off continuously (message appears as notification) and so pay guard and fraud buster (without notifying)

I have to (re)enable the accessibility permission continuously because the Web guard turns off continuously (message appears as notification) and so pay guard and fraud buster (those without notification). Really bothersome.

Problem

108

6

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Samsung s21 ultra Enable accessibility on Web guard

Please how do I enable Web guard accessibility on samsung s21 ultra? Trend micro security keep reminding me to turn in Web guard. Thanks. 

Question

17

1

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My phone started running so slow especially when watching streaming videos

Since installing this virus protection on my Android I've noticed my phone is so slow and it seems like it buffers a lot. I can't even watch a full clip without a pause.  Pls help 

Problem

32

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