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Neophyte
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1 Message
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100 Points
Unable to extend my Trend Micro Protection to my mobile
I would like to extend my Trend Micro account to provide protection to my Android mobile. However when I use my phone to scan and read the QR code, the message from Google Play on my mobile claimed that "the item is not available in your country". How do I protect my mobile using my Trend Micro security account? Note - my Trend Micro security account allows me to protect 2 devices and at the moment my laptop is the only device covered by the security account.
tm_joyce
Trend Security Expert
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128 Messages
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2.6K Points
3 months ago
Hi @fookthim,
I'm sorry to hear that.
May we know what is the country/region that your mobile device and play store have? And are you able to provide a screenshot of the error message?
Looking forward to your response.
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