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Trend Security Expert


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Monday, May 6th, 2024 2:01 AM

Under Maintenance: Trend Micro Mobile Security's Facebook Social Network Privacy Scan



Attention Trend Micro Community!



What's Going On?


Users of Mobile Security are encountering difficulties with the Social Network Privacy Scan as recent changes on the Facebook website are causing it to fail on both Android and iOS platforms.


If you're using Mobile Security, you might see a message regarding Facebook's Social Network Privacy Scan stating, "Due to a Facebook update, this feature isn't available now. Please try again later."




What to Do?


No action is required for now. We're actively addressing this issue. The feature is currently undergoing maintenance as we strive to enhance its performance and resolve any issues. We'll keep you updated on its availability. Thank you for your patience!




To learn more about this ongoing issue, please visit our Help Center website.



Need more help?

Feel free to drop your questions below or share your experience with this ongoing issue, and your Trend Techie Buddy will be here to assist you!



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