kyrcostas's profile
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Neophyte

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1 Message

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150 Points

Friday, September 8th, 2023 9:20 AM

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Trend micro slows down my mobile

The performance of my mobile (Motorola G22) slows down by running trend micro 😠

Hotshot

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20 Messages

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690 Points

9 months ago

πŸ˜‚πŸ˜‚πŸ˜‚ ... Motorola πŸ€·πŸ»β€β™‚οΈ. 

Brand User

Trend Security Expert

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81 Messages

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1.7K Points

9 months ago

Hi @kyrcostas 
 
Welcome to Trend Micro user's community.
 
Usually, our Trend Micro's Mobile Security consumes an average 100-120 MB worth of space in the device.
 
With that, May we ask for the following details below?
 
1. Device OS version: 
2. Device RAM: 
3. Device Remaining Storage: 
4. Trend Micro Mobile Security version: 
5. Trend Micro's Mobile Security Storage consumption:
 
You can get these details through your device settings > about phone and settings > apps > trend micro mobile security
 
The requested details above will help us identify the possible factors prior to the device performance slowing down while running the Trend Micro Mobile Security

Awaiting for your response.

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